• Assisted customers in selecting recycling solutions tailored to their needs. • Conducted product demonstrations to educate clients on environmentally-friendly services. • Collaborated with team members to improve customer service processes and satisfaction. • Gathered customer feedback to inform service improvements and product developments. • Worked to build relationships with customers and built potential for additional sales. • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

• Supervised daily operations to ensure efficient car wash services and customer satisfaction. • Developed staff scheduling strategies to optimize labor resources during peak hours. • Developed and maintained relationships with customers and suppliers through account development. • Analyzed sales data to identify trends and inform strategic decision- making. • Generated repeat business through exceptional customer service. • Increased sales through effective merchandising strategies and targeted promotions. • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.