Development and Europe-wide implementation of sales and communication strategies in the area of telesales in the DACH region • Management of an operational team incl. Development, coaching and implementation of team trainings • Internal training in sales psychology, SEO/Onpage optimization, Storytelling, Communication • Support and expansion of key accounts in the Roland Store format • Increasing the distribution rate of new products from 3% to over 60%

• Strategic and operational responsibility for B2B sales in Northern Germany in the field sales force • Conception and implementation of sales-promoting measures/ development and rollout of regional sales and communication strategies • KPI-based customer analysis, existing customer support and new customer acquisition • Education and training of sales partners • 240% increase in sales in the region

• Field sales support and product range consulting for B2B customers in the retail sector • Coordination of sales and marketing activities in German-speaking countries, focus: Northern Germany Languages • German (mother tongue) • English (fluent wrimen and spoken) • French (basic knowledge) • Dutch (basic knowledge) Know-How • MS Office (Word, Excel, PowerPoint) • Google Ads • Onsite-Monitoring • Onpage-Analysis-Tools (e.g. XOVI) • CRM-Tools (e.g. Salesforce)

• Management of the Roland Store, Cologne • Responsibility for product range and inventory management • Service, advice and support for end customers

• Keyword research and optimization of customers in e-commerce • Citation building and cleaning • Product optimization for marketplaces such as eBay, Amazon