Michelle-Alessandra

Flight Attendant or Customer Service
Female21 y/oPre-sales customer service/After-sales customer service/Hotel reception/Other catering and hotel positions/OthersLive in ChinaNationality Romania
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Summary

Dedicated and motivated professional with a strong background in retail and completed cabin crew training at Jetav Flight Academy. Multilingual communicator with native proficiency in Italian and Romanian, and fluent in German and English. Committed to providing exceptional customer service and eager to leverage my interpersonal skills in a challenging aviation or customer-facing role. Highly adaptable, professional, and ready to contribute to a dynamic international team

Work experience

  • Retail Sales Associate

    REWE Kaan-Marienborn
    2025.01-2026.06(a year)
    Provided excellent customer service in a high-volume retail environment, managed inventory, processed transactions accurately, and maintained store standards to ensure a positive shopping experience. Developed strong communication and problem-solving skills while working effectively as part of a diverse team
  • Retail Sales Associate

    Kaufland
    2023.03-2024.07(a year)
    Held a position with increased responsibilities in a fast-paced retail environment. Managed end-to-end stock replenishment, oversaw merchandise displays, and ensured strict adherence to store operational standards. Acted as a key point of contact for customer inquiries, resolved complex service issues independently, and managed cashier duties with high accuracy. Collaborated closely with the management team to optimize floor organization and improve overall store efficiency.

Educational experience

  • Jetav Flight Academy

    Cabin crew Training
    2024.07-2024.08(2 months)
    Completed intensive cabin crew training, covering safety procedures, emergency protocols, and exceptional customer service standards required for international aviation operations
  • Berufskolleg AHS Siegen

    General Education
    2021.08-2022.06(a year)
    Completed a secondary education program focused on health, nutrition, and social services. Gained practical hands-on experience through internships, developing strong interpersonal skills, a sense of responsibility, and a deep understanding of customer and patient care within a professional environment
  • Gesamtschule Eiserfeld

    General Education
    2015.09-2021.06(6 years)
    Completed secondary education, focusing on core academic subjects and developing a strong basis for further professional training

Languages

German
Fluent
English
Fluent
Italian
Native

Skills

Customer Service
Communication Skills
Languages
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