
Michelle-Alessandra
Flight Attendant or Customer Service
Female21 y/oPre-sales customer service/After-sales customer service/Hotel reception/Other catering and hotel positions/OthersLive in ChinaNationality Romania
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Summary
Dedicated and motivated professional with a strong background in retail and completed cabin crew training at Jetav Flight Academy. Multilingual communicator with native proficiency in Italian and Romanian, and fluent in German and English. Committed to providing exceptional customer service and eager to leverage my interpersonal skills in a challenging aviation or customer-facing role. Highly adaptable, professional, and ready to contribute to a dynamic international team
Work experience
Retail Sales Associate
REWE Kaan-Marienborn2025.01-2026.06(a year)Provided excellent customer service in a high-volume retail environment, managed inventory, processed transactions accurately, and maintained store standards to ensure a positive shopping experience. Developed strong communication and problem-solving skills while working effectively as part of a diverse teamRetail Sales Associate
Kaufland2023.03-2024.07(a year)Held a position with increased responsibilities in a fast-paced retail environment. Managed end-to-end stock replenishment, oversaw merchandise displays, and ensured strict adherence to store operational standards. Acted as a key point of contact for customer inquiries, resolved complex service issues independently, and managed cashier duties with high accuracy. Collaborated closely with the management team to optimize floor organization and improve overall store efficiency.
Educational experience
Jetav Flight Academy
Cabin crew Training2024.07-2024.08(2 months)Completed intensive cabin crew training, covering safety procedures, emergency protocols, and exceptional customer service standards required for international aviation operationsBerufskolleg AHS Siegen
General Education2021.08-2022.06(a year)Completed a secondary education program focused on health, nutrition, and social services. Gained practical hands-on experience through internships, developing strong interpersonal skills, a sense of responsibility, and a deep understanding of customer and patient care within a professional environmentGesamtschule Eiserfeld
General Education2015.09-2021.06(6 years)Completed secondary education, focusing on core academic subjects and developing a strong basis for further professional training
Languages
German
Fluent
English
Fluent
Italian
Native
Skills
Customer Service
Communication Skills
Languages
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