Work experience

• Front Office Associate

  Rayus Radiology

  2025.07-Current

  (a year)

  Process 40–60 patient visits daily, managing payment collection, insurance eligibility verification, and referral authorizations to support accurate revenue cycle outcomes. Verified patient information, insurance coverage, and referrals to maintain accurate records and reduce billing errors Coordinate scheduling and serve as the primary point of contact for patients, clinical staff, and insurance providers while maintaining full HIPAA compliance.
• Scheduler Coordinator

  Prestige Lifetouch

  2025.05-2025.09

  (5 months)

  Coordinated 50+ daily appointments across multiple locations, achieving consistent on-time starts through proactive client outreach and real-time calendar management. Verified client information for accuracy prior to sessions to prevent scheduling conflicts.
• Server

  Gen Korean BBQ

  2022.06-2025.06

  (3 years)

  ● Promoted within the first year to lead a 30+ person team; standardized training for 10+ new hires and streamlined shift workflows to sustain high throughput during peak service. ● Coordinated high-volume tasks under pressure, ensuring accuracy in orders and payments.

Projects

• South Korea Chipotle Market Entry

  Lead

  2025.01-2025.05

  (5 months)

  ● Conducted market research and segmentation analysis for Chipotle’s potential entry into South Korea. ● Applied marketing frameworks (Diffusion of Innovation, brand localization, consumer behavior analysis) to create an actionable strategy. ● Proposed pricing and promotional tactics to improve competitive positioning
• Global ev market strategy - capstone

  Researcher

  2024.01-2024.05

  (5 months)

  ● Analyzed U.S. and China EV market trends to identify growth opportunities and competitive threats. ● Developed joint venture and market entry strategies to expand Ford’s EV presence globally. ● Collaborated in a 5-person team to deliver strategic recommendations through a formal presentation.

Educational experience

• University of Texas at Arlington

  International Business

  2021.08-2025.05

  (4 years)

  Coursework - International Marketing, Global Economics, Informational systems, Business Communication

Languages