Summary

Work experience

• Team Leader

  ROYAL NORTH SHORE HOSPITAL

  2021.11-2026.04

  (4 years)

  Lead and manage administrative teams to ensure efficient daily operations within the Haematology and BMT department. Provide strategic operational support to the Heads of Department and senior clinical specialists. Oversee end-to-end patient services, including scheduling, billing procedures, and resolution of complex escalations. Coordinate staff workflows and station management to meet clinical demands and patient care standards. Ensure data accuracy, regulatory compliance, and service excellence across all hospital information systems.
• Medical Secretary to Senior Consultants

  Royal North Shore Hospital

  2017.01-2026.04

  (9 years)

  Delivered high-level administrative and secretarial support to multiple consultants across specialised disciplines. Managed complex clinical calendars, professional correspondence, medical billing, and dictation transcription. Prepared, collated, and maintained accurate and confidential clinical documentation and patient records. Facilitated communication and coordinated workflow between multidisciplinary teams and external units. OTHER PROFESSIONAL EXPERIENCE
• Corporate Services Officer

  Deutsche Bank

  2017.01-2017.01

  Conferences
• Assistant Manager, Restaurants, Bars & Events

  ParkRoyal Darling Harbour

  2016.01-2017.01

  (a year)

  Assistant Manager
• Operations Supervisor

  Karstens Conference & Training Centre

  2013.01-2016.01

  (3 years)

  Events and conferences operations.
• F&B / Banquets Team Leader

  Four Points by Sheraton Darling Harbour

  2012.01-2013.01

  (a year)

  Conferences, events and restaurant operations
• Assistant Manager

  Society cafe bar

  2011.01-2012.01

  (a year)

  Restaurant operations
• Food & Beverage Captain

  The Marque Hotel Sydney

  2009.01-2011.01

  (2 years)

  Restaurant and conference operations.

Educational experience

• World TESOL Academy

  TESOL / TEFL Certification

  2026.03-2026.03

  English teaching
• Blue Mountains International hotel management school

  Diploma of Food & Beverage Management

  2010.01-2010.12

  (a year)

  Food & Beverage management

Languages