Liu's Resume

Liu

Male

Channel Manager

Live in Australia

Nationality Australia

Summary

• Years of management experience • Professional telephone skills • Excellent knowledge in working with difficult customers • An IT professional who has extensive experience in resolving typical day to day IT related issues. • Experienced in developing and maintaining efficiencies to improve service delivery. • Front line customer services consulting.

Work experience

Account Manager
Dicker Data
2023.07-Current
(3 years)
Responsibilities & Key Achievements: • Account Portfolio Management: Manage and scale strategic commercial accounts, system integrators, and IT resellers across ANZ, serving as the primary commercial and technical advisory contact. • Outstanding Revenue Growth: Achieved exceptional performance with 300% YoY revenue growth across assigned reseller accounts. • Vendor & Channel Optimization: Proactively identify market opportunities and portfolio shifts (e.g., category gaps in consumer electronics/power accessories) to introduce alternative tier-1 hardware lines and drive channel adoption. • Partner Enablement & Execution: Deliver end-to-end enablement for channel partners, including deal registration, promotional campaign execution, stock forecasting, and commercial/product training. • Cross-Functional Collaboration: Partner closely with vendor representatives, internal product managers, and supply chain teams to optimize stock allocation, streamline pricing quotes, and maximize account profitability.
Channel Sales Engineer
Dahua Tech
2021.04-2023.07
(2 years)
• Responsible for IT channel development in Australia • Signed up First IT distributor Bluechip Infotech for Dahua in Q4 202
Business Development Manager
Tenda Australia
2018.11-2021.03
(2 years)
• Responsible for channel development in Australia and Zealand regions • Signed up First national distributor Alloys International for Tenda in Q2 2019 • Signed up First national distributor Bluechip Infotech for Ip-com in Q3 2019 • Signed up Officeworks as first national retail customer in Q4 2019
BDM
BenQ Australia
2017.12-2018.10
(a year)
Responsibilities & Achievements • Responsible for projection business in Australia and Zealand regions • Over achieved projector quarterly target by 110% in Q1 2018 • Sucessfully push BenQ projector business into Costco Australia in Q1 2018 • Sucessfully push BenQ projector business into JB Hifi Australia in Q2 2018 • Siginiciently increasing BenQ 4k projector business ranking to number 1 position in Australian market
Business Owner
SumoSaladTM Norwest
2013.11-2017.12
(4 years)
Business owner
Small Business Sales Associate for NSW & ACT
Cisco Systems Inc.
2012.02-2013.10
(2 years)
Responsibilities & Achievements • Looking after SMB resellers in NSW & ACT. • Doing regular customer visits and make sure resellers are well educated with Cisco product knowledge and feeling comfortable to purchase Cisco products. • Hunt and trace sales opportunities and increase market share for the company. • Give regular product trainings to clients. • Obtained CSE(Cisco sales expert) certification. • Done a year on year growth 30% in my partners base for FY12. • Over achieve 180% my target in quarter 4 of financial year 2012
Account Executive NSW & ACT
LG Electronics Australia Pty Ltd
2010.01-2011.12
(2 years)
Responsibilities & Achievements • Looking after Channel resellers in NSW and ACT. • Handling quotes and any large opportunities. • Working corporately with Key account managers to deal with distributors to increase market share of LG IT products. • Provide trainings for distributors and resellers. • Successfully grow LG IT products market share from 6% up to 13.5%(More than 100% grow)
The Trading Group NSW Business Development Manager
Ingram Micro
2005.04-2009.12
(5 years)
Responsibilities & Achievements • Handling all the large volume resellers’ (former oem group) inquires. • Create sales opportunities and following up. • Key resellers are KS computers, Dicker data, PCS etc. • Doing regularly customer visits. • Try to maximum the spending from these accounts with Ingram and make sure these resellers are happy to deal with Ingram Micro. • Handling all the complains and help reseller to conquer all the difficulties they have when dealing with Ingram Micro. • Grow market share of Ingram Micro in these reseller’s business.