Product Quality Customer Support and Failure Analysis engineer
15~20K CNY/Per month
Full-time
3~5 years
Refresh at 3 months ago
103 Views
13 Apply
Shenzhen
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Job responsibilities
YOUR ROLE
In the context of local business growth, you will be fully integrated into the General Purpose and Automotive Microcontroller Division's product quality organization.
You will join a dynamic team dedicated to ensuring product quality and reliability meet customer expectations and ST standards, including automotive standards, and supporting customers on a daily basis
Provide local customer support in ST Shenzhen for Microcontroller, Digital, and RF group products
Conduct product-oriented analyses, including electrical tests on bench, automatic test equipment, X-ray imaging, emission microscopy, and other fault localization tools
Lead 8D problem solving in close teamwork with Plants and Divisions
Customer facing on technical aspects, in collaboration with Field Quality, Field Application and Marketing
Job Requirements
Master's degree or a diploma from an engineering school in Electronics/Microelectronics
Ideally, knowledge of semiconductors, electronics, and electronic components, or 2 to 5 years of experience in microcontroller area and/or failure analysis
Customer focused, sense of urgency & initiative, tenacity/perseverance, highly organized and enjoy teamwork
Good analytical skills, problem solving and master customer communication
Cross-Cultural Communication
Fluent English mandatory
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