Yusuf
Grand Island, New York, United StatesNationality United States
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Work experience
Chief Operating Officer
Island Ship Center2018.06-Current(7 years)Oversee all ongoing business operations within the company; collaborate with CEO and consult with them on important business decisions; responsible for creating business initiatives, operating strategies and polices often related to minimizing expenses and increasing productivity; oversee human resource management; have weekly meetings with head of sales, marketing, and customer services managers to ensure all actions are aligned with company goals; tasked with fostering a collaborative and empathic work environment for all employees and managers.College Soccer Official
NISOA2020.08-Current(5 years)Selected to be part of The National Intercollegiate Soccer Officials Association (NISOA); youngest college soccer referee in WNY; officiate DI, DII, & DIII soccer across the nation; selected to officiate the prestigious NCAA tournament every year.Grants Writer
Freelance2018.08-Current(7 years)Independently contract to write grants for various 501c3 non-profit organizations; past grants received as a result have helped several financially underprivileged youths in the east side of Buffalo and paid for a pickup truck that set up a moving company for Buffalo Nomads (501c3)Soccer Referee
BDSL - Buffalo District Soccer League2014.08-Current(11 years)Monitor and police games so they are played correctly, safely, and cleanly; keep score and timeIntern
Cole International2021.01-2021.05(5 months)Learned the customs broker industry and trade, focusing on harmonized codes, duties, tariffs, taxes, clearance, and all things dealing with international transportation of freight between the United States and CanadaDelivery Driver
DoorDash2018.06-2021.04(3 years)Ensure deliveries are fresh and timely; 96% completion percentage and all five-stars for serviceProperty Manager
N/A2020.07-2021.01(7 months)Check up on a retail plaza regularly to ensure safety and upkeep; show property to potential buyers/lessees; have responsibility of keeping the keys to the stores in the plazaManager
Island Ship Center2014.01-2018.06(4 years)Oversee, schedule, and train over 10 team members at popular and steadily growing shipping, printing, mail and business center with an exclusive boutique; make sure work is getting done in a responsible and diligent matter; pivoted business models and safety protocols to stay open as an essential business during the 2020-2022 pandemic, safely processing over 5,000 packages on time and accurately; make sure guests are being attended to in an efficient, respectful, and kind way; fulfillment specialist; AMBC certified packing specialist, global shipping specialist, and commercial mail receiving agent; ensure all business practices and team members are in line with business mission statement, core philosophies, and relationship-building principlesOperations Team Member
Menchies Frozen Yogurt2016.06-2018.04(2 years)Provide excellent service, forming relationships with hundreds of guests daily; increased customer retention, while maintaining an elite level of cleanliness making for a safe and comfortable environment for all
Educational experience
Medaille University
Organizational Leadership master of arts - maMedaille University
International/Global Studies bachelor of business administration - bbaUniversity of Notre Dame
Non-Profit/Public/Organizational Management certificateGrand Island Senior High School
high school diploma
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