Yusuf

Grand Island, New York, United StatesNationality United States
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Work experience

  • Chief Operating Officer

    Island Ship Center
    2018.06-Current(7 years)
    Oversee all ongoing business operations within the company; collaborate with CEO and consult with them on important business decisions; responsible for creating business initiatives, operating strategies and polices often related to minimizing expenses and increasing productivity; oversee human resource management; have weekly meetings with head of sales, marketing, and customer services managers to ensure all actions are aligned with company goals; tasked with fostering a collaborative and empathic work environment for all employees and managers.
  • College Soccer Official

    NISOA
    2020.08-Current(5 years)
    Selected to be part of The National Intercollegiate Soccer Officials Association (NISOA); youngest college soccer referee in WNY; officiate DI, DII, & DIII soccer across the nation; selected to officiate the prestigious NCAA tournament every year.
  • Grants Writer

    Freelance
    2018.08-Current(7 years)
    Independently contract to write grants for various 501c3 non-profit organizations; past grants received as a result have helped several financially underprivileged youths in the east side of Buffalo and paid for a pickup truck that set up a moving company for Buffalo Nomads (501c3)
  • Soccer Referee

    BDSL - Buffalo District Soccer League
    2014.08-Current(11 years)
    Monitor and police games so they are played correctly, safely, and cleanly; keep score and time
  • Intern

    Cole International
    2021.01-2021.05(5 months)
    Learned the customs broker industry and trade, focusing on harmonized codes, duties, tariffs, taxes, clearance, and all things dealing with international transportation of freight between the United States and Canada
  • Delivery Driver

    DoorDash
    2018.06-2021.04(3 years)
    Ensure deliveries are fresh and timely; 96% completion percentage and all five-stars for service
  • Property Manager

    N/A
    2020.07-2021.01(7 months)
    Check up on a retail plaza regularly to ensure safety and upkeep; show property to potential buyers/lessees; have responsibility of keeping the keys to the stores in the plaza
  • Manager

    Island Ship Center
    2014.01-2018.06(4 years)
    Oversee, schedule, and train over 10 team members at popular and steadily growing shipping, printing, mail and business center with an exclusive boutique; make sure work is getting done in a responsible and diligent matter; pivoted business models and safety protocols to stay open as an essential business during the 2020-2022 pandemic, safely processing over 5,000 packages on time and accurately; make sure guests are being attended to in an efficient, respectful, and kind way; fulfillment specialist; AMBC certified packing specialist, global shipping specialist, and commercial mail receiving agent; ensure all business practices and team members are in line with business mission statement, core philosophies, and relationship-building principles
  • Operations Team Member

    Menchies Frozen Yogurt
    2016.06-2018.04(2 years)
    Provide excellent service, forming relationships with hundreds of guests daily; increased customer retention, while maintaining an elite level of cleanliness making for a safe and comfortable environment for all

Educational experience

  • Medaille University

    Organizational Leadership master of arts - ma
  • Medaille University

    International/Global Studies bachelor of business administration - bba
  • University of Notre Dame

    Non-Profit/Public/Organizational Management certificate
  • Grand Island Senior High School

    high school diploma
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