4 years 8 months • Lead end-to-end payroll operations for Malaysia and India, ensuring accuracy, compliance, and timely delivery across multiple payroll cycles. • Oversee payroll processes, controls, and governance while driving continuous improvement initiatives to enhance efficiency and reduce operational risks. • Manage and guide payroll team members, providing direction, support, and escalation handling to ensure smooth day-to-day operations. • Collaborate with cross-functional stakeholders (HR, Finance, externalvendors) to align payroll processes with business and statutory requirements. • Drive payroll related projects and process enhancements, including system improvements, automation, and data optimization initiatives.

(4 years 8 months) • Managed end-to-end payroll processing for Malaysia and India, including monthly and off-cycle payroll, statutory submissions, audits, and year-end activities. • Acted as the key payroll lead for Malaysia, successfully transitioning payroll operations from vendor-managed to an in-house model. • Led the full implementation of a new payroll system, covering system setup, configuration, payroll logic design, parallel runs, integration, and go-live stabilization. • Partnered closely with internal stakeholders (HR Ops, Finance) and external authorities to ensure full compliance with statutory and audit requirements. • Handled complex payroll issues, vendor coordination, and employee queries, ensuring timely resolution within SLA. • Contributed to process optimization and system enhancement initiatives, including data migration and workflow improvements.