Work experience

• Project Sales Specialist

  Saudi Ceramics Company, Riyadh - Saudi Arabia

  2025.01-Current

  (a year)

  Drive project sales to contractors, real estate developers, and property management companies in Riyadh. Prepare, present, and follow up on detailed quotations and proposals tailored to project requirements. Coordinate project orders and delivery schedules to ensure timely completion. Conduct product demonstrations and provide technical guidance to support client decisions. Build and maintain strong client relationships to encourage repeat business and referrals. Identify new project opportunities and offer customized solutions to meet client needs. Monitor market trends and competitor offerings to optimize sales strategy and achieve revenue targets
• Project Sales Supervisor / Project Sales Specialist

  Elwan Ceramic, Porcelain, and Sanitary Ware Trading Company - Egypt

  2017.01-2025.01

  (8 years)

  Project Sales Supervisor Supervised and guided the project sales team, focusing on contractors, real estate developers, and engineering firms. Developed and implemented targeted sales strategies for large-scale construction projects. Prepared, presented, and followed up on professional quotations, ensuring client approvals and timely order processing. Monitored project timelines, coordinated deliveries, and ensured commitments were fulfilled efficiently. Conducted product demonstrations and provided technical guidance to support informed client decisions. Mentored and motivated sales staff, enhancing their expertise in project procedures, products, and services. Maintained strong, long-term client relationships through consistent communication and follow-ups. Analyzed sales performance, generated reports, and provided actionable recommendations to optimize project outcomes. Project Sales Specialist Managed project sales for construction clients, including contractors, real estate developers, and engineering firms. Conducted detailed needs analysis and provided tailored solutions aligned with client requirements and budgets. Prepared and presented professional quotations and proposals, ensuring client approvals. Coordinated project orders, monitored delivery schedules, and ensured timely execution of commitments. Delivered product presentations and technical explanations to clients, supporting informed purchase decisions. Built and maintained strong client relationships, fostering repeat business and referrals. Provided guidance and mentorship to junior sales staff on project procedures, product specifications, and sales techniques. Prepared comprehensive sales performance reports for management review, offering recommendations to improve outcomes. Sales Supervisor Supervised showroom sales activities, ensuring high-quality customer service and effective sales execution. Managed and coached sales staff, providing guidance on product knowledge, sales techniques, and customer engagement. Conducted internal product presentations and training sessions for staff to enhance their product knowledge and sales skills. Monitored sales performance, analyzed trends, and implemented strategies to achieve showroom targets. Coordinated product displays, promotions, and demonstrations to maximize customer interest and conversions. Handled escalated client inquiries and complaints, ensuring timely resolution and satisfaction. Assisted management in planning showroom operations and reporting on performance metrics. Senior Sales Executive Engaged directly with clients to identify needs and recommend suitable ceramic, porcelain, and sanitary ware solutions. Generated new sales opportunities by approaching potential clients and maintaining relationships with existing ones. Prepared quotations, processed orders, and ensured accurate and timely delivery. Provided product demonstrations and educated clients on product features, quality, and usage. Monitored market trends and competitor offerings to adjust sales strategies. Coordinated with internal teams to ensure smooth execution of sales activities and client satisfaction.
• Sales & Marketing Representative – Corporate Business Solutions

  Orange Egypt Telecommunications - Egypt

  2015.03-2016.12

  (2 years)

  Managed relationships with corporate and government clients, providing tailored solutions to achieve sales targets. Delivered offers and services while handling client feedback and resolving inquiries efficiently. Coordinated and supported the sales and marketing team to optimize performance. Analyzed sales trends and identified opportunities for improvement. Assisted in onboarding and training team members to enhance skills and performance. Monitored market trends and competitors to maintain service excellence and client trust.
• Sales Representative

  Crystal for importing household items

  2011.01-2014.01

  (3 years)

  Acted as the primary point of contact for customers, providing guidance, product information, and resolving inquiries. Promoted and sold products, ensuring customers understood features, benefits, and suitable options. Coordinated orders, tracked deliveries, and maintained accurate records. Built and maintained strong client relationships to encourage repeat business. Collaborated with the sales team to meet targets and improve overall store performance. Assisted in onboarding, training, and mentoring new team members. Supported daily store operations, ensuring smooth workflow and optimal inventory levels.

Educational experience

• Port Said University - Egypt

  Bachelor of Social Work

  2009.01-2013.01

  (4 years)

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