• Create and implement supply chain strategy in support of the assigned customers and programs that is synchronized with business segment material strategies and metrics (Customer Service, Order Management, Warehouse Management and Distribution). • Conduct business analysis and recommend changes to reports and processes as necessary to streamline supply chain processes and activity in support of continuous improvement. • Ensure all operation activity Customer Service - Order Management, Warehouse and Logistics team meet SLA and KPI are achieved (Request Delivery Date – RDD, On Time inFulfillment - OTIF, Truck Utilization) • Oversee Warehouse and Inventory inbound and outbound as a FIFO and FEFO, control production planning schedule and capacity adjustment in order to fulfill Customer's demands • Analysis Sales order performance to ensure Actual Target achieved as a Forecast (Monitoring Sales Order, Production Schedule, Delivery) • Explore solutions with third party logistics (3PL) providers and Distribution Centers (DCs) to minimize costs and maximize data integrity within the facilities and our systems within prescribed business processes and Optimize Truck Utilization. • Support new product development (NPD) launch distribution and product life cycle management activities. • Create dashboard report analysis to provide visibility to presenting internal the Board of Director (BOD) and external Client meeting

• Designed and implementations end to end process Supply Chain function after sales services operations to ensure high customer satisfaction in order to meet with the SLA and KPI. • Oversee operation activities customer service, logistics, warehouse operations and transportation by optimizing the order cycle good parts and broken/ faulty parts in order to meet the SLA and spare part availability. • Analyze and control spare parts inventory in the Warehouse and service center, identifying trends and opportunities for improvement to support spare part consumption throughout network operations, IT server, MSC, MGW and Datacenter. • Oversee end-to-end inventory and supply management processes and metrics with an assigned contract manufacturer. Help to develop, implement and manage end-to-end inventory and supply management processes (Spare Part Request, Delivery, RMA - Repair and Return) • Overseeing and analysis distribution, tracking quality and costs, ensuring spare part import- export processes schedule and arrived on time • Identify and drive continuous improvement opportunities to streamline process and improve accuracy and efficiency within operations. • Manage relationships with vendors, suppliers, and logistics partners to ensure timely delivery and quality of goods and services orders in a cost-efficient way to select mode of transportation correctly to be arrival our customers on time. Course and Computer Literacy: • Greenbelt • Lean Six Sigma