Work experience

• Key Accounts Manager / Eastern Region

  Samsung Electronics

  2024.11-Current

  (10 months)

  • Developing and executing sales plans by segment, model, and account on a weekly, monthly, and annual basis. • Forecasting sales in coordination with marketing and account teams. • Conducting market research and provide data-driven insights to enhance sales strategies. • Planning and executing sell-in, sell-through, and sell-out activities in alignment with marketing and account objectives. • Manage accounts receivable (AR) and collections while ensuring financial efficiency. • Monitoring progress against sales targets, addressing risks and resolving issues proactively. • Meeting or exceeding individual sales targets by effectively managing the sales pipeline and closing deals. • Building and maintaining strong relationships with contractors, consultants and clients by understanding their needs and providing tailored solutions. • Identifying and developing new customer leads to support business growth. • Providing ongoing client support, addressing concerns promptly and professionally. • Working independently and collaboratively as part of a team to achieve common goals. • Supporting team members in negotiations and strategic sales initiatives. • Participating in business development activities to expand customer segments and enhance market presence. • Developing new channel partners and collaborating with resellers to drive sales pipeline and deal closures. • Identifying partnership opportunities and expand business operations within the local market and MEA region. • Engaging in marketing programs, ensuring activities contribute to a successful return on investment (ROI).
• Technical Sales Team Leader

  Kettaneh JO

  2022.11-2024.11

  (2 years)

  5 years 4 months (2 years 1 month) •Building strong customer relationships within target markets and verticals to drive growth in the company's portfolio. • Leading pricing and promotion strategy across market and channel partners. • Overseeing bottom-up project ideation and leading design efforts with engineering support, from estimating to proposal generation. • Achieving company targets through effective sell-in and sell-out management strategies. • Monitoring product demand, stock levels, competitor promotions, and retail display quality. • Identifying key models and working with marketing and channel partners to develop products. • Managing consultants and key contractors, and developing channels to ensure the achievement of sales revenue, market share, and investment in the right channels. • Mitsubishi Electric Brand manager, strategic planning, market analysis, impactful marketing campaigns, and effective management of sales, technical, and product aspects. • Leading technical departments and providing technical support to all HVAC departments (maintenance, sales, and installation). • Conducting technical training for internal departments and customers (consultants, contractors, and interior designers). • Giving virtual and physical technical training on product knowledge, installation requirements, and selection software to consultants, distributors, contractors, and developers. • Following up on projects from design stage and specifying Mitsubishi Electric, Midea and Haier HVAC products. • Developing and implementing a sales strategy to increase market share and achieve set goals. • Building and maintaining relationships with clients, architects, engineers, and contractors. • Identifying and pursuing new business opportunities through networking and industry events. • Assessing and managing project risks, developing action plans, and identifying potential issues.
• Senior Business Development & Consultant Sales Engineer

  Kettaneh JO

  2021.08-2022.11

  (a year)

  (1 year 4 months) • Conducting Business Development activities with major consulting and design companies being Haier's customers through continuous communication and presentation to help them select the right Haier A/C products. • Serving as the customer-facing technical point of contact for all external customers and maintaining consultant relationships by performing regular visits and communication. • Coordinating with Business Development and Marketing Departments regarding the new A/C Systems provided by Haier and their specification planned scheme. • Developing and maintaining strategic business relationships with major HVAC consulting offices, key clients, governmental and military engineering sectors, existing and potential partners, distributors, main contractors, and applicators in the HVAC consultancy sector. • Engaging in design and tender stages, pricing direct requests and tenders, enhancing winning chances, and assisting in the introduction and selection of Haier A/C products. • Analyzing consultant requirements and promoting company products while achieving and exceeding business objectives, revenue plans, and profit targets. • Developing the company’s Consultants Channel Management approach. • Closely following up with key and mega Haier A/C systems projects, designed and supervised by consultants, through processing progress information and conducting field visits. • Providing HVAC product knowledge, selection assistance, and technical support to consultants.
• Projects Team Leader

  Kettaneh JO

  2019.08-2021.12

  (2 years)

  (2 years 5 months) • Ensured timely delivery of proposals, packages, and demonstrations, enhancing efficiency and client satisfaction. • Resolved regional technical escalations for system partners and customers, ensuring swift issue resolution with Sales Director approval. • Consistently delivered accurate short- and mid-term sales forecasts, ensuring timely and precise reporting. • Exhibited strong communication, negotiation, and relationship-building skills, along with proficiency in sales analytics tools. • Ensured engineering compliance with customer and industry specifications, enhancing company adherence and awareness. • Increased pre-sales support by conducting customer visits, addressing product and project-related issues, and ensuring client satisfaction.
• HVAC Supervision Engineer

  United Pioneering Business

  2017.03-2019.08

  (3 years)

  (2 years 6 months) • Led project management activities, including supervision of technicians and subcontractors, ensuring projects were completed on time, within budget, and all requirements were met. • Communicated with clients, addressing concerns and managing expectations, preparing financial, progress, and management analysis reports on issues and risks. • Coordinated meetings with consultants and site engineers to track progress, and conducted site visits to resolve technical problems. • Supervised modifications and variation orders, installation and commissioning of HVAC systems, and managed VRF and Split System projects. • Audited quantities and documents against project conditions and specifications. Projects Bloom Bank | Orange Jo High Level School | Sandy Palace Hotel | Scientific Principles Schools | La Roche Chocolate Factory | Ghamaz Residential Building | Nozul Real Estate Villas | Rkaibat Residential | Noor Aldeen Café
• Internship Trainee

  PETRA Engineering Industries Co.

  2016.09-2017.01

  (5 months)
• Ushers Supervisor

  We Usher

  2015.02-2017.01

  (2 years)

  We Usher is a service company established in 2015. Provides management services for events by selecting the right ushers. Weusher brings people events together by providing well-trained, efficient and presentable ushers according to the nature of the event.
• Owner

  Moda Me

  2012.11-2016.07

  (4 years)

  (3 years 9 months) Moda Me is an Online clothing trade page .
• Sales Promoter

  Umniah

  2013.01-2015.02

  (2 years)

  (2 years 2 months) Sales Promoter for Umniah's promotion campaigns.

Educational experience

• Dale Carnegie Training

  Mechanical Engineering

  2012.01-2017.01

  (5 years)
• ISC Islamic Scientific College / Jubeiha

  School/Secondary Diplomas and Certificates

  2008.01-2012.01

  (4 years)

Certificates