Tirza
San Diego, California, United StatesNationality United States
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Work experience
Enrollment Representative
University of Phoenix2013.05-Current(12 years)Student Support Specialist
University of Phoenix2009.03-2013.05(4 years)Work towards the academic progression and retention of current students throughout San Diego County. Assists new students through a Graduation team environment to become knowledgeable on processes and prepared for academic expectations of higher learning. Some areas of student development coached to throughout academic programs include APA writing skills, PowerPoint, Excel, website navigation, Career Services, job market assessment, scholarship information, and counseling opportunities. Works on the San Diego Volunteerism team to organize drives and events with local non-profit organizations; the goal is to encourage employee activism and community involvement.Office Coordinator
Ernst & Young2008.06-2009.01(8 months)• Assisted Executive Assistants with files/projects• Greeted all associates/clients and directed them accordingly• Answered phones, directed calls, forwarded messages, and set up voicemail box• Worked with office staff to maintain a smooth running and efficient office environment• Handled all orders and business pertaining to catering, transportation services, designated credit card payments, employee confirmation letters, incoming faxes including sensitive information, buildingrequests, parking validations, mailing of company invoices, local phone directory, intern/transfer associates, new hire packets, and inter-office hoteling arrangements.Records Coordinator
ChoicePoint, Inc.2006.06-2008.05(2 years)• Stored, filed and kept accurate records of client files with personally sensitive and identifiableinformation for background check purposes• Managed, typed and oversaw the processing of court documents• Worked with suppliers in the field to obtain information directly from court clerks• Utilized various book and internet resources to obtain accurate and reportable penal code information
Educational experience
Western International University
Master of Arts in Innovative Leadership master of arts in innovative leadershipUniversity of Phoenix
3.83 master of business administration (mba)University of Phoenix-San Diego Campus
bachelors of science in business/global management
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