Work experience

• General Manager

  Heart Springs Holdings Pte. Ltd.

  2019.09-2024.05

  (5 years)

  Oversees operations of all outlets. Sales planning & report. Hiring & staff planning. Standardization of protocols. Improves work processes, controls, policies & systems and manage operating costs.
• Branch Manager

  TK Trichokare

  2017.04-2019.06

  (2 years)

  Manage operation of an outlet. Leads, motivates and manage a team of sales associates to achieve sales targets. Maintain high retail standard. Roster duty. Handles feedback and complaints
• District Sales Manager

  Mary Chia Beauty & Slimming Specialist

  2016.11-2017.02

  (4 months)

  Handles operations of two outlets. Ensure sufficient manpower to meet daily operational needs. Leads, trains and motivates entire team
• Manager

  Citispa

  2013.09-2016.10

  (3 years)

  Handles operations of various outlets. Ensure sufficient manpower to meet daily operational needs. Leads, trains and motivates entire team. Handles customer issues & feedbacks.
• Assistant Manager

  Marie France BodylineSep

  2001.07-2010.09

  (9 years)

  Responsible for company’s new businesses. Conduct consultation & comprehensive body assessments with potential clients who are interested in slimming & weight loss programmes. Highly aggressive and sales-oriented job which demands the ability to achieve sales targets. Incorporate personalised after-sales services to ensure the regeneration of future sales, necessary to maintain company’s profit level Reason for leaving: Husband is deployed to Beijing for work. Available Date: June 2026

Educational experience

• Singapore Institute of management

  Business Finance

  1997.07-1999.06

  (2 years)

  Bachelor of business in Business Finance
• Ngee Ann Polytechnic

  Operations & Purchasing Management

  1993.07-1996.05

  (3 years)

  Diploma in Business Studies
• Mayflower Secondary

  GCE O levels

  1989.01-1992.11

  (4 years)

  6 credits in GCE O levels

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