Surya's Resume

Surya

Sales Manager

Female

Live in Malaysia

Nationality Malaysia

Sales Manager
Aexis Technologies Sdn Bhd
2025.01-Current
(a year)
Self Summary Sales Manager with expertise in strategic sales planning, government sector sales, and market analysis. With a passion for driving revenue growth, I excel in optimizing sales processes, implementing data-driven strategies, and building strong client relationships. My leadership skills and award-winning sales performance have consistently led to exceeding targets and achieving business success Experience (1 year 3 months) • Develop and execute sales strategies to achieve revenue targets and business growth • Identify new business opportunities across government • Build and maintain strong relationships with key clients, vendors (e.g., Dell,HPE, Lenovo, Cisco), and partners • Collaborate with pre-sales and technical teams to design tailored IT infrastructure solutions • Negotiate contracts, pricing, and service terms to ensure profitability and customer satisfaction • Monitor market trends and competitor activities to refine sales strategies • Prepare accurate sales forecasts, pipeline reports, and management updates
Sales Manager, Technology & Smartcard
Percetakan Nasional Malaysia Berhad (PNMB)
2022.02-2023.12
(2 years)
(1 year 11 months) Malaysia • Developing Strategic Sales Plans: Create and execute comprehensive sales action plans and strategies tailored for technology and smartcard solutions, focusing on government agencies, GLCs, and interco companies. • Customer Management: Led building and maintaining strong, long-lasting customer relationships, acted as primary point of contact for customer accounts, ensured satisfaction, and proposed appropriate technology modules. • Sales Performance Monitoring: Provide timely feedback to management on sales performance, maintaining accurate sales activity records. Ensure competitive pricing on proposals to maximize profit margins. • New Business Development: Initiate and coordinate development of action plans to identify and penetrate new business opportunities in the technology and smartcard sectors. • Contract Negotiation and Management: Oversee the negotiation of contracts and agreements with customers to maximize profitability while maintaining high levels of client satisfaction. • Developing and sustaining new sales channels, contacting, establishing and maintaining a good working relationship with current & future channel partners, working closely with internal departments & vendor channel teams. Leading the development of channel programs in support of company revenue goals.
Account Manager
Century Software (M) Sdn. Bhd
2019.08-2020.07
(a year)
Malaysia • Sales Strategies: Created tailored sales strategies for government agency accounts, identifying leads, developing plans, and coordinating efforts to achieve a $3.2M quota. • Client Relationship Management: Served as the primary contact for government agency clients, ensuring satisfaction and profitability through communication, proposals, contract negotiation, and support. • Timely Reporting: Provided timely feedback on sales performance, maintained accurate records, ensured competitive pricing, and submitted prospect applications while optimizing profits. • Strategic Advising: Advised clients on functional issues, proposed SaaS solutions, and coordinated with internal teams to address concerns and optimize use.
Associate, Commercial Sales Manager
Astro
2017.07-2019.07
(2 years)
(2 years 1 month) Malaysia • Target Achievement: Focused on achieving monthly revenue and sign-up goals by strategizing, planning, and executing sales activities to meet financial objectives. • Team Management: Guided, monitored, and motivated DSAs by training them, creating sales activities, and ensuring effective promotion and acquisition of new commercial customers. • Customer Engagement: Handled customer inquiries, managed portfolios, implemented up-selling strategies, and proactively engaged in cold calling and field visits for commercial customer acquisition and retention.
Account Associate
Canon Marketing (Malaysia) Sdn. Bhd.
2015.05-2017.05
(2 years)
2 years 1 month (2 years 1 month) • Client Relationship Management: Fostered and maintained strong relationships with key decision-makers and C-level executives, acting as primary contact to ensure exceptional service delivery. • Project and Engagement Management: Oversaw client engagements from proposal to execution, ensuring timely, within-scope delivery and providing status updates to teams and clients. • Business Development: Collaborated with sales professionals to estimate project scopes, develop proposals, and improve services, enhancing client satisfaction and driving business growth.
Sales Executive
Sharp-Roxy Sales & Service Co (Malaysia), Sdn Bhd
2004.02-2012.10
(9 years)
(8 years 9 months) • Goal Achievement: Drove sales to meet organizational objectives within specified timeframes, showcasing proven revenue generation, achieving targets, strategic planning, and impactful business contributions. • Proactive Sales Engagement: Demonstrated proactive sales approach through actively seeking and engaging potential customers, utilizing networking, lead generation, cold calling, and diverse channels for sales growth. • Relationship Management: Achieved client satisfaction and growth through tailored solutions, proactive engagement, and strategic account planning for continuous business development.
Account Manager, Professional Production Printing
Oce Malaysia Sdn Bhd
2010.01-2012.01
(2 years)
To recognized potential client especially in corridor and print room area Government/GLC/University and Corporate) High and medium volume printing prospect and client. Cultivate both new and existing accounts, identifying their potential, needs & requirement and providing solutions and update activities weekly through OSCAR system Prepare proposals and quotations independently Introduce company to new customer and invite to VIP Showcase for demonstration and hands on for hardware and software. Follow up with customer to ensure product satisfaction and encourage repeat business Quotes prices and credit terms and prepared contract for orders obtained Maintain good relationship with customers, advise them of company services and provide product /pricing information Evaluate customer requirements, investigate complaints of technical nature effecting sales Ensure good knowledge of the market and monitor competitor activities and advise superior of up to date activities Attend trade show Compile list of prospective customer for use as sales leads, based on information from website, newspaper, trade show and others
Sales Executive
Ricoh (Malaysia) Sdn Bhd
2001.01-2003.12
(3 years)
• Sales Targets: Focused on consistently meeting or exceeding assigned sales targets, involving proactive outreach, understanding client needs, and effectively presenting products/services. • Customer Management: Emphasized fostering strong customer relationships by following up for satisfaction, encouraging repeat business, timely updates, and addressing concerns professionally. • Market Awareness: Stayed informed on market trends, competitors, monitored industry, attended trade shows, updated superiors, understood customers, adjusted strategies for competitiveness.