Norman

Regional Sales Manager
SelangorNationality Malaysia
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Work experience

  • Regional Sales Manager

    Axens
    2025.03-Current(a year)
  • Technical Service Engineer

    Axens
    2022.06-2025.02(3 years)
    Technology: NHT, PrimeG+, KHT, DHT, VGO HDT, MHC. Sub Technology: SRU / TGT Key Responsibility 1. On-site support for catalyst loading and sulfiding activity. 2. Unit follow up review and projection 3. Performance guaranteed test run support 4. On-site or off-site unit troubleshooting 5. Support sales team on catalyst bid. 6. Customer start up and refresher training Key Achievement: 1. Hydrotreating catalyst sulfiding contingency plan 2. Manage technical service agreement as main technical referent for specific customers 3. Customer refresher training offers and referent. 4. Successfully supported license on catalyst and process troubleshooting which contributed to additional catalyst sales. 5. Supported > 15 on site support (loading, sulfiding, startup) and technical visit (TSA visit, process troubleshooting, technical follow up) in a calendar year which corresponded to 30 - 50 % of workdays. Show less
  • Process Engineer (Downstream)

    ExxonMobil
    2021.05-2022.05(a year)
    Key Responsibilities 1. Catalyst selection studies 2. Catalyst performance reappraisal 3. Process improvement projects 4. Safety relief heat and material simulation Key Achievement 1. Celestia catalyst reappraisal on all ExxonMobil deployed unit. Proposed solution to further utilize the catalyst better 2. CCR TA benchmarking resulted in >15 days of saving for unit TA work (from SD to SU) 3. GHG LCA GROWL model development 4. NHT catalyst selection study resulted in 100K USD savings for the refinery Show less
  • KLTC-ONE Professional Developement & Networking Lead

    ExxonMobil
    2020.01-2022.05(2 years)
    KLTC-ONE is an organization for new hires that joined ExxonMobil malaysia. Key Responsibilities Lead a team to organize professional development and networking event for the new hires. Objectives is to enable speed onboarding and connect the new hires with the EM malaysia workforce
  • Licensing Support Engineer

    ExxonMobil
    2018.04-2021.04(3 years)
    Technology: Lubes & Diesel Dewaxing, DHT, LHDC Key Responsibilities 1. Review client ITB and develop technical proposal for catalyst licensing. 2. Travel to licensee site to provide technical support (catalyst loading, startup support, etc) and recommendation. 3. Regular unit monitoring and troubleshooting for licensee unit. Assist client to optimize process operating condition and maximize catalyst utilization . 4. Conduct technical training for licensee operators and engineers. 5. Process model tuning and improvement. Key Achievement 1. Generic fuels operating guide & lubes startup contingency plans development 2. Cloud point predication tools improvement studies 3. Supported >10 licensee unit loading and/or startup (on-site, preCOVID & remote, COVID season) 4. In a team, develop work process for remote site support in response to the change in market environment. Show less
  • Engineering Executive

    Nestlé
    2017.06-2018.03(10 months)
    Key Responsibilities 1. Plant maintenance cost control - based on available yearly budget, identify key maintenance item. 2. Plan for regular and/or ad hoc equipment and parts maintenance including reactors, pumps, compressor, etc. 3. Lead and plan work items for a team of fitters/technician 4. Take lead in process improvements projects studies and execution. 5. Assist production team in process troubleshooting Key Achievement 1. Identified waste energy source and manage to drive project to recover additional energy. 2. Quick plant maintenance and recovery after plant major outage shutdown. 3. Developed regular maintenance plan for key equipment (preventive maintenance). Show less
  • Industrial Trainee

    Jabil
    2016.06-2016.08(3 months)
    Industrial Trainee in Material Compliance Engineer Key Responsibilities 1. ROHS and REACH material safety and compliance reporting 2. Contact supplier to obtain require data and information 3. Troubleshooting system software errors on material compliance report

Educational experience

  • The University of Nottingham Malaysia Campus

    Master's degree, Chemical Engineering, First Class (Hons)
    Dean Excellent Scholarship (DES) Awards (Year 1 - Year 3)
  • The University of Nottingham Malaysia Campus

    Foundation degree, ENGINEERING, 87%

Languages

English
Malay
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