(5 years 7 months) • Achieving significant reductions in inventory management costs by implementing strategies to minimize warehousing expenses and mitigate wastage. • Managing channel distributors to ensure timely delivery of stocks and maintaining compliance with statutory requirements and government guidelines. • Identifying and onboarding new distributors in unexplored regions, facilitating business expansion. • Successfully negotiating service charges with new transport vendors to optimize costs while ensuring quality service. • Leading high-impact logistics programs resulting in elevated customer satisfaction across ordering, receiving, storing, and delivering stocks. • Managing complete inventory functions within established quality and budgetary norms, ensuring operational efficiency. • Directing various functions including route planning, warehousing, transportation, stock control, and customer services to streamline operations. • Monitoring security measures, conducting regular stock checks, and maintaining accurate MIS reports for management review. • Demonstrating leadership in hiring warehouse personnel and casual workers, ensuring adherence to inventory norms like FIFO, LIFO, and FEFO. • Managing a diverse team of warehouse employees and dispatch supervisors, ensuring seamless coordination and performance. • Ensuring 100% accuracy in financial reporting by conducting regular reconciliations and audits. • Maintaining expenses within budgetary constraints by implementing cost- saving measures and reducing discretionary spending. • Implementing training programs that increase employee satisfaction and reduce turnover rates. • Reducing procurement costs through effective negotiation strategies, and identifying cost-effective vendors while maintaining quality standards.

• Orchestrated cost-effective strategies meeting long-term logistics and warehousing needs, optimizing resources and enhancing service delivery. • Spearheaded and enforced comprehensive warehousing programs and policies, ensuring streamlined order management, warehousing efficiency, and effective distribution operations. • Updated Goods Received Note (GRN) and Goods Dispatched Report (GDR), overseeing the negotiation and management of external transport service providers. • Managed warehouse projects and optimized transportation logistics for efficient dispatch of goods within designated areas in Zambia. • Conducted meticulous physical inventory checks, ensuring accuracy and timely dispatch of products to clients while maintaining meticulous records. • Implemented stringent security procedures and inventory protocols, ensuring the safeguarding of warehouse operations and accurate inventory counts. • Visited retail chain outlets, compiling pre and post-sales Management Information System (MIS) reports, and handled mail and telecom for credit control at client sites.

(4 years 11 months) • Led training sessions and contributed to recruitment processes, overseeing induction programs and managing payroll activities while ensuring compliance with statutory regulations. • Effectively managed Employee State Insurance Corporation (ESIC), Provident Fund (PF), Medi-claim, and resolved salary discrepancies, providing vital support to the Assistant Manager (HR) and cross-functional teams. • Led comprehensive exit procedures including exit questionnaires, clearance forms, and exit interviews, efficiently handling full and final settlements. • Evaluated warehouse physical conditions by strategizing new layout designs, inspecting equipment, and issuing repair work orders to maintain operational efficiency.

(2 years 2 months) • Provided pivotal assistance to the Assistant Manager (HR) and team members in orchestrating impactful in-house events, enhancing employee engagement and morale. • Effectively monitored and managed absconding cases, issuing warning and termination letters, collaborating with the legal department to minimize attrition rates. • Skillfully administered various facets of Employee State Insurance Corporation (ESIC), Provident Fund (PF), Mediclaims, attendance incentives, and adeptly resolved salary discrepancies. • Oversaw comprehensive exit procedures including exit questionnaires, clearance forms, exit interviews, and efficiently handled full and final settlements.