Work experience

• Account Manager (Google Workspace）

  Concentrix

  2021.06-Current

  (5 years)

  Achieve revenue-based quota by selling products/services (Google Workspace), may offer upsell opportunities when applicable.  Work within dedicated territory for established client.  Provide accurate weekly/ monthly/ quarterly sales forecast. Mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements.  Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met.  Collaborate with cross functional teams and management to optimize sales processes, systems and achieve a superior customer experience.  Key Achievement:  FY 2021 Q4 - Overachieved 110%  FY 2022 Q1- Achieve 62%  FY 2022 Q2 - Overachieved 126%  FY 2022 Q3 - Achieve 79%  FY 2022 Q4 - Overachieved 106%  FY 2023 Q1 - Achieve 100%  FY 2023 Q2 - Overachieved 140%  FY 2023 Q3 - Overachieved 130%  FY 2023 Q4 - Overachieved 114%  FY 2024 Q1 - Overachieved 142%  FY 2024 Q2 - Achieve 100%  Awarded Top Performance 2Q FY 2022  Awarded Top Performance 2H FY 2022  FY 2022 Completion Foundational Leadership Program – Sales Leader Readiness
• Business Development Manager

  L&Y Tribute Enterprise

  2017.07-2021.05

  (4 years)

  Identify potential clients in the target market and complete appropriate research on the prospective client’s business and equipment needs.  Develop relationships with prospective clients, while maintaining existing client relationships.  Providing management with feedback.  Overseeing the development of marketing literature.  Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.  Design marketing materials.
• Account Manager

  Ricoh Malaysia

  2016.07-2017.07

  (a year)

  Promote and develop office automation sales with assigned titles to the existing and potential clients  Seek for up-tap markets to expand current clientele base.  Contact regular and prospective clients according to assigned areas/accounts.  Attend client's requirement or courtesy visit to build rapport.
• Account Manager

  Nanyang Siang Pau Sdn Bhd

  2014.01-2015.12

  (2 years)

  Promote and develop advertising sales with assigned titles to the existing and potential clients  Seek for up-tap markets to expand current clientele base.  Contact regular and prospective advertisers according to assigned areas to solicit advertisements.  Attend client's event/press conference to build rapport.
• Account Manager

  Fourpal Trading & Consultancy Sdn Bhd

  2012.03-2013.12

  (2 years)

   Devising and maintaining office systems, including data management and filing;  Arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations;  Screening phone calls, enquiries and requests, and handling them when appropriate;  Meeting and greeting visitors at all levels of seniority;  Organising and maintaining diaries and making appointments;  Dealing with incoming email, faxes and post, often corresponding on behalf of the manager;  Taking dictation and minutes;  Producing documents  Organising and attending meetings  Liaising with clients, suppliers and other staff.
• Mortgage Advisor

  CIMB Bank

  2011.07-2012.03

  (9 months)

   Encounter different kinds of customers and help to processing the loan application from customers as well as promote the co-products such as credit card, ASB, insurance and etc.

Educational experience

• Universiti Tunku Abdul Rahman

  Bachelor of Commerce (Honours) Accounting

  2007.01-2011.01

  (4 years)

Languages