Work experience

• Sales Supervisor

  Itel Energy-Transsion Holdings

  2025.01-Current

  (a year)

  Supervise the regional distributor sales. Align sub distributors with main distributors. Align EPC companies of region with the main distributors. Arrange the marketing activities to enhance the sales. Organized expo events and industry-specific promotional activities. Provided customer-focused services to main distributors.
• Sales Manager

  Zonergy Solar Development

  2021.08-2023.03

  (2 years)

  Spearheaded regional sales operations for renewable energy solutions. Led a sales team for market penetration and performance enhancement. Managed annual sales budgets and regional sales forecasts. Collaborated with marketing teams to execute strategic campaigns. Organized expo events and industry-specific promotional activities. Provided customer-focused engineered solutions, ensuring alignment with project specifications.
• Area Sales Manager

  SkyElectric Private Limited

  2018.06-2021.08

  (3 years)

  Achieved pre-defined KPIs and sales targets. Developed a deep understanding of customer needs and technical requirements. Conducted on-site customer visits for rapport building and sales training. Provided technical and commercial support throughout the sales cycle. Maintained customer satisfaction by ensuring product quality, pricing, and timely delivery. Identified new business opportunities and expanded market reach.
• Manager Customer Care Center

  wi-tribe Pakistan

  2010.01-2017.06

  (7 years)

  Supervised operations to ensure seamless customer service delivery. Achieved monthly revenue, retention, and sales targets. Managed ATL/BTL marketing activities. Trained staff to maintain high customer service quality. Developed and implemented customer retention strategies. 2010.01-2010.10 Contact Centre Executive Managed billing operations, ensuring accuracy and efficiency. Resolved 3,000+ customer tickets in one month—highest record to date. Automated bulk waiver posting and bulk activations. Designed and implemented process improvements for billing operations. Achievements Best Customer Care Center (Nationwide) Award – 2013 & 2014 (wi-tribe) Resolved 3,000+ customer tickets in one month – Highest record to date Redefined SOPs for customer care centers – Implemented nationwide

Educational experience

• University of Agriculture, Faisalabad

  Master in Business Administration, Marketing

  2007.01-2009.01

  (2 years)

Languages