Rebecca

Melbourne, VictoriaNationality Australia
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Work experience

  • Admissions Officer

    Penfold College
    2024.05-Current(2 years)
    · Making final determinations on the eligibility of international applications and undertaking administrative duties required to process applications including issuing of Letters of Offer, extensions, deferrals, withdrawal and refund of fees in line with relevant policy, procedures and legislation · Liaise with faculties, internal and external stakeholders on the status of applications regarding enrolment and generate reports for stakeholders
  • Admin & Professional Support

    University of Melbourne
    2024.01-Current(2 years)
    Responsibilities:· Encouraging social engineering students to form groups and engage in social activitiestogether· Collaborate with the event team to set up event spaces, including signage, seating arrangements, and equipment distribution, ensuring all necessary resources are availableAchievements:· Enhance student engagement by fostering an interactive and dynamic learning environment that active participation in the educational process· Gather insights for continuous improvement by actively gather feedback from attendees and utilize various feedback collection methods, such as social media posts or in-person conversations
  • Customer Service Ambassador

    direct IMAGE events.promotions.talent
    2023.11-2024.04(6 months)
    Responsibilities:· Explaining and translating information to retailers and noting down any questions they haveAchievements:· Enhancing customer awareness to ensure understanding and engagement· Collaborating effectively with managers entails transparent communication, mutual respect, and aligning goals to drive collective success
  • Mentor

    CHASE | Community Health Advancement and Student Engagement
    2023.03-2023.12(10 months)
    Responsibilities:· Encouraged and supported Grade 11 student to help them develop their own communityprojects that reflect what they consider to be important determinants of health.· Given health education sessions with local community organizations and health professionals. Achievements:· Implemented learning phase resulting in a 30% improvement in students problem-solving abilities.· Developed and Organized an inclusive classroom environment, resulting in increased studentparticipation.
  • Customer Service Staff

    HOBAN Recruitment
    2023.09-2023.09
    Responsibilities:· Welcome every patron coming through the gates and provide a high level of customer service· Ensure efficient management of assigned Booth and provide assistance and support to staffAchievements:· Maintaining 95% customer satisfaction rate by consistently delivering prompt customer support· Resulting in a 90% improvement in customer issue resolution rates
  • Library Assistant

    厦门莱普顿国际学校
    2022.07-2022.07
    Responsibilities:· Organized and shelved books, magazines, and other materials by using Excel and library system.· Checked in and checked out books, managed holds and reserves, and processed overdue items.· Providing and establishing new labeling system in supporting students who can fast and convenientborrowing.Achievements:· Improved library organization and efficiency by implementing a new system for cataloging andshelving materials.· Assisted with the successful planning and execution, resulting in a higher turnout than previous events.· Developed a new library system that maintained a high level of accuracy, received high engagementand participation from the students and team
  • Retail Assistant

    金录资讯
    2022.05-2022.06(2 months)
    Responsibilities:· Engaged with potential customers to provide information about products and services· Represented the brand in a positive and professional manner through whole eventAchievements:· Increased engagement by 10% through targeted creation and delivering content effectively· Contributed to achievement of establishing strategic partnership - Cooperated with supplier
  • Administrator

    顶欣电子科技有限公司
    2021.10-2021.11(2 months)
    Responsibilities:· Proficient in utilising Excel and ensuring real-time product availability by inputting, updating, andmaintaining stock levels, product details, and order information· Prioritised tasks effectively to manage high volumes of data entry during peak business periodsAchievements:· Maintained a 99% accuracy in data entry, established a rigorous quality control system
  • Receptionist

    深圳百高文化传播有限公司
    2020.07-2020.08(2 months)
    Responsibilities:· Assisting with event planning by answering phone calls and coordinating on-site activitiesAchievements:· Identified new opportunities for business development - Obtain relevant feedback to departments· Establishing and maintaining good relationships with partners

Educational experience

  • University of Melbourne

    Business/Commerce, General bachelors degree
  • Trinity College, the University of Melbourne

    87/100
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