Manage company generated leads and personally developed leads (PDL’s) by interviewing and selecting qualified students for enrollment, guide prospective students through the admissions and enrollment process, use a consultative approach to market the value of beginning and/or continuing an education, recommend academic degree programs that best fit the student needs and capitalizes on their talent, build rapport, provide sense of urgency and overcome objections, motivate students to make a change and ensure they are prepared to start their degree program.

Donor Services Representative ∎ Miami Rescue Mission ∎ Miami, FL ∎ 2/2010 – 11/2011Responsible for managing DASCO donor relations management system for fundraising efforts, donor communication, and donor accounting, work closely with local community businesses and organizations for community events that benefit homeless in the South Florida area.•Create and manage user accounts •Create data models and run queries for mass mailings •Run EFT, credit card, ACH and web donation reports•Train users on DASCO system •Supervise mailroom staff

Provided administrative and secretarial support for the program assistant directors, maintain donor files, print reports, front office reception, in addition:•Update and maintain database•Process alumni donations and gift-in-kind•Train staff members on Raisers Edge•Supervise work-study studentsHandle all service requests for troubleshooting and installing new software applications, order supplies for departmental computers and printers, liaison for hardware and software needs in accordance with information technology, liaison for AIS in coordination with donor databases.