Work experience

• Inside Sales Representative/Channel Manager

  Additive Manufacturing Technologies (AMT), Inc ▪

  2024.06-Current

  (a year)

  Promoted from Inside Sales Representative to national Channel Manager for the X-Series automated post-processing (vapor smoothing and surface blasting) products. Contributions Worked directly with the American Market Director to drive sales cycles for both net new business and existing customers. Recruited and onboarded five new channel partners and their sales, marketing, and service teams for nationwide distribution of X-Series automated post-processing (vapor smoothing and surface blasting) hardware platforms. Conducted multiple virtual and in-person training sessions for channel partners on the X-Series post-processing platforms. Launched a new companywide webinar series for external users and customers and collaborated with the global marketing coordinator to create multiple new marketing campaigns. Managed nationwide channel partners to increase sales by 30% year over year. Represented the AMT brand at the RAPD + TCT 2025 trade show netting over 100 leads and 10 X-Series deals for the company.
• PRO Direct Sales Representative

  UltiMaker

  2022.09-2024.04

  (2 years)

  Entrusted to be the single direct sales account manager for all American PRO customers of industrial desktop FDM 3D printers. Contributions Converted warm and cold leads to an expanded company pipeline. Engaged with customers to drive business to business sales cycles from discovery to closing as the company’s sole nationwide PRO user direct sales representative accounting for over $1.6 million in sales for the company. Maintained above-benchmark sales KPIs related to sales cycle duration, average order value, qualified pipeline creation, and won opportunities every quarter since joining. o Promoted to be sole representative in the new UltiMaker hybrid sales structure for all PRO users. o Qualified all incoming PRO opportunities for new hybrid direct/channel GTM strategy. o Collaborated with regional channel managers and nationwide channel partner network to funnel warm opportunities to partners and manage opportunities through closing. Served as contact for customers for issue resolution or as liaison between customers and support team to increase customer brand satisfaction. Worked with North American marketing team to refine marketing approach for targeted industry verticals and to attract key accounts within them for multi-unit sales.
• Sales Account Manager

  Essentium, Inc.

  2021.07-2022.07

  (a year)

  Transitioned from Inside Sales Support to Territory Sales Account Manager and entrusted with key accounts for large format industrial 3D printer (FDM) sales in Texas and Pacific Northwest. Contributions Converted warm business development leads and self-generated, prospected leads to expand company pipeline. Drove sales cycles for customers accounting for 50% of commercial sales of Essentium High Speed Extrusion 3D printers in the Americas. Conducted hands on equipment exhibitions and site visits to present Essentium technology to key account stakeholders. On track to achieve 100% quota attainment for FY 2022. Served as point of contact for existing customer issue resolution and up-sells/reorders. Represented the Essentium brand at multiple trade show/industrial conferences.
• Lead Customer Account Manager

  Expert Public Adjusters

  2015.08-2021.07

  (6 years)

  Hired to provide customers with account support and ongoing communication. Contributions Delivered client-facing support in the personal property claims process including the timely and proper disposition of all claims-related documentation. Executed over 1,900 claims across 950 clients, resulting in $2.75 million in revenue since August 2015. Created and managed the company's documentation system integrated into a cloud-based server. Managed the creation and distribution of benchmarking data tables and documentation for company analytics

Educational experience

• Clemson University

  in Policy Studies with Economic Development Concentration ABD
• Clemson University

  PhD in Policy Studies with Economic Development Concentration ABD
• Clemson University

  Arts in History

Languages