Patricia Viana
Spokane, Washington, United StatesNationality United States
Share
Work experience
Owner and HR Consultant
Efficient HR Solutions2023.10-Current(3 years)As an HR Consultant and owner of my own business, I specialize in providing tailored HR services for small companies and nonprofits, ensuring they remain compliant without the necessity of a dedicated HR person. My services include:- Revising and developing employee handbooks- Creating and updating forms and job descriptions- Streamlining interview processes and managing hiring- Overseeing onboarding and enhancing employee engagement- Designing and implementing KPIs and performance evaluations- Managing employee benefits and conducting investigationsBy offering comprehensive HR solutions, I help organizations optimize their workforce management and maintain compliance with ease.HR Generalist | PHR
Northwest Autism Center2023.07-Current(3 years)The NAC, serves as a resource hub and support center for individuals with autism spectrum disorders and their families. The center aims to improve the quality of life for those affected by autism through a variety of services including early intervention, educational support, and community outreach.At NAC, I serve as a Human Resources Generalist with a broad range of responsibilities. I manage the full recruiting cycle, onboarding, and training, in addition to coordinating employee benefits. I handle employment change requests via NW Pay HRIS and maintain compliance with forms, and I-9 files. I am also the go-to person for leaves of absence, FMLA, and workers compensation, ensuring that HR policies are consistently applied and comply with state and federal laws. My role includes performance management, safety and wellness program coordination, and organizing HR-sponsored events. I am proficient in investigations related to behavior, policy, or accidents and have a strong skill set in software such as Microsoft Outlook, Teams, Zoom and Adobe.HR Generalist | PHR
Philadelphia Macaroni Company2022.12-2023.07(8 months)PMC is a 100+ year old, 5th-generation pasta manufacturer, headquartered in Philadelphia, PA.At PMC I held a multifaceted role as a Human Resources Generalist. I managed the end-to-end recruiting process, including onboarding, training, and benefits coordination. Utilizing ADP HRIS, I processed employment changes and audited I-9 forms, further ensuring compliance via e-verify. I was the primary contact for leaves of absence, FMLA, and workers compensation, while also overseeing compliance with L&I and OSHA regulations. I spearheaded benefits administration, from annual enrollment to billing and employee support. My responsibilities extended to managing garnishments, unemployment notifications, and child support payments. I was proactive in promoting HR programs for an efficient, conflict-free workplace and organized HR-sponsored events like benefits fairs and recognition events. My role involved resolving various HR-related issues and conducting investigations concerning behaviors, policies, or accidents. Proficient in Microsoft Outlook, Teams, Zoom, Adobe and ADP.Human Resources Coordinator
Spokane County2022.01-2022.12(a year)At Spokane County, I served as an HR Coordinator responsible for a range of administrative and HR-specific duties. My role encompassed managing new employee onboarding—creating packets, processing paperwork, and assisting with orientations—all while maintaining personnel files in DocFinity. I was involved in benefits administration, from inputting data to reviewing and processing changes during open enrollment. My work extended to employment verifications and supporting Collective Bargaining Agreements during bargain sessions. In coordination with development teams, I helped establish new on-site training programs for county supervisors. I aided in the recruitment process, tracking candidate statuses in the HRIS, and executed follow-ups. I also educated employees about company benefits and conducted I-9 audits and training for the team. My role involved conducting exit interviews, preparing COBRA information for various life events, and assisting with FMLA from initial contact to invoice preparation for premiums. I also maintained strict confidentiality and managed retirement forms in the ERA System.Behavioral Psychologist /HR Consultant
Perfil Espaço Multiterápico2013.08-2021.10(8 years)At my role as a Behavioral Psychologist/HR Consultant, I led a multifaceted set of responsibilities that spanned from financial management to HR and organizational consulting. I spearheaded the companys financial operations, handling everything from health insurance budgeting to accounts payable/receivable and payroll. I founded the company and successfully onboarded over 30 healthcare professionals specializing in psychological and psychiatric care within a span of three years. My consulting work extended to private companies and public agencies, focusing on employee and leadership development through both indoor and outdoor training programs. I utilized scenario-based assessments to evaluate team dynamics, identifying gaps as well as areas for growth. I also collaborated with law enforcement agencies to develop psychological profiles and training modules, including eLearning content focused on mental health and suicide prevention. My work included using DISC personality profiles to offer tailored leadership training solutions, and I additionally served as a therapist.Human Resources Corporate Consultant
Vivo (Telefônica Brasil)2009.01-2013.08(5 years)As a part of this job role, I served Telefónica, one of the largest telecommunications companies in the world with operations in 16 countries in Europe and Latin America and 356M customers and employs over 120,000 employees.As a Human Resources Corporate Consultant at VIVO, I proactively addressed employee relations, boosting the retention rate by creating leadership and development programs. Utilizing SAP HRIS, I oversaw staff management, from hiring to promotions and terminations. I facilitated new employee onboarding by providing crucial information on organizational policies, job duties, and benefits. I was responsible for the budget of internal marketing events and administered the Telefonica Foundations volunteer program for the Midwest Region. I championed diversity by designing and implementing quality measures, and I also focused on enhancing customer engagement by establishing professional relationships. My work included performance management and talent assessment in line with organizational development initiatives. In collaboration with management, I developed a workplace safety curriculum for training purposes. I strategically filled vacancies and allocated positions, and I also introduced wellness plans aimed at reducing stress and boosting morale and productivity.HR Generalist
Grupo Ágil2007.01-2008.12(2 years)...
Educational experience
Fundação Getulio Vargas
Pos Graduate People Management mbaUniceub - Centro Universitário de Brasilia
PSYCHOLOGY bachelor of science
Resume Search
Nationality
Job category
City or country
Sort by
Contact way
Membership will unlock the resume
Also view

