Rewarded for productivity and results in May 2023.

• Assist the Founder & Chairman of the Director’s Board and the CEO of the Bank in daily operations.• Acting as a point of contact for agenda-related matters, scheduling appointments, meetings, and personal and professional needs.• Handling daily routines, including document preparation, answering phone calls, managing emails, and other correspondence.• Coordinating domestic and international travel arrangements including flights, accommodations, and transportation.• Acting as a liaison between the executive team, clients, and internal staff facilitating effective communication.• Conducting research and preparing reports, presentations, and other documents in both Portuguese and English.• Performing other tasks as requested by the executive.• Maintained confidential files and records, ensuring data accuracy and integrity.• Dealing with diplomatic protocols including invitations to events and receptions.• Highlight: Rewarded for productivity and results in May 2023.

• Supporting C-level in daily activities and agenda-related matters.• Planning and managing internal and external events.• Handling administrative tasks, incoming calls, emails, and correspondence, prioritizing, and responding as appropriate.• Coordinating travel arrangements, being the focal point between LATAM, other international executives, and internal staff.• Local purchasing responsibilities such as services and supplies quotations, negotiation with suppliers, payment processes, and updating customer information in the system.• HR support regarding employee onboarding, hiring, and terminating processes.• Support for local and external IT& Sales teams. • Highlight: Working as a focal point over the company’s transition regarding administrative tasks, managing budgets, and processing expenses.

• Providing customer support, addressing their inquiries, and resolving issues.• Responsible for RFB (Request for Billing) overseeing, analyzing, identifying errors in customer invoices, and approving requests.• Analyzing and arranging weekly result reports.• Global support regarding financial and administrative tasks.• Controlling and analyzing goals, deadlines, and customer record updates.

• Assisting the Marketing team in planning and arranging corporate events.• Creation and production of internal communication and marketing materials.• Conducting analysis and measuring events results.• English-to-Portuguese documents and materials translations.

• Supporting programs, projects, events, and training.• Assist in compiling HR reports and conducting data analysis on HR metrics.• Communication support between HR staff and C-level.• Helping in Recruitment processes.• Purchasing tasks.• Highlight: Coordination of the “Quality of Life Project”, the main goal was to bring initiatives and practices that would raise the quality of life of the companys employees resulting in important internal feedback.