Danilo's Resume

Danilo

Architect

Live in United Kingdom

Nationality

Architect
Dynatrace
2024.10-Current
(10 months)
5 years 1 month
Lead Consultant
Dynatrace
2023.10-2024.10
(a year)
(1 year 1 month) - Consulting with customers to understand their business and technical goals. - Building strong relationships that support the successful adoption and integration of Dynatrace products throughout the application lifecycle. - Installing, configuring, and troubleshooting Dynatrace products in various environments. - Defining and delivering education sessions to empower our customers. - Serving as a subject matter expert on Dynatrace monitoring techniques and best practices. - Identifying key integration opportunities, particularly around reporting, alerting, dashboards, and SLAs. - Analyzing performance data and assisting with performance troubleshooting and tuning.
Senior Technical Product Consultant
Barcelona
2022.10-2023.10
(a year)
(1 year 1 month) Responsibilities: - Technical consultant responsible for Dynatrace product adoption and customer enablement - Working on customer requirements and providing solutions for best product performance - Deliver coaching and training sessions for different teams - Assessing the current state of the product usage along with the performance analysis of existing customer applications - Deliver APM best practices to push the performance of the customer’s applications - Performing data analysis and aggregation within the product and creating role-relevant dashboards - Present reports and value stories from the technical teams all the way up to C level management Projects: - Increasing user adoption by delivering Dynatrace Certified Associate trainings to customers located in UK and India - Improving customer usage of the product by reducing the noise of problems and alerts in their monitoring environments - Leading the Dynatrace ONE Subject Matter Expert group on Dynatrace Query Language - Part of the Kubernetes SME group - Worked on an internal project focused on delivering new storage service, Grail, ensuring successful delivery for all of our post-sales teams. Furthermore, delivered all enablement sessions on DQL for those teams - Worked on an internal project to drive adoption of Dynatrace Platform, leading efforts in utilizing notebooks, dashboards, and workflows for enhanced performance monitoring and analysis
Technical Product Specialist II
Barcelona
2021.08-2022.10
(a year)
(1 year 3 months) -Deep knowledge of Dynatrace and how it integrates and enriches other 3rd- party technologies and modern application management methodologies (e.g.DevOps) and best practices (e.g. cloud automation). -Providing strategic guidance and assistance to customers to successfully adopt and experience the transformational value of Dynatrace. - Providing customers consulting engagements with their deployment, configuration, problem triage, and troubleshooting of Dynatrace’s software intelligence platform in order to get the most value. - Transforming customer experience through personal conversations, strategic guidance, and proactive engagement.
Professional Development Program(PDP)
Barcelona
2020.11-2021.08
(10 months)
- Performing and working on problems with customers along with providing best practices for how to use Dynatrace to monitor the application performance, digital experience and cloud infrastructure of their critical applications. - Advancing product experience and adoption along with the user experience and satisfaction by presenting critical consulting to each and every customer. - Knowledge of web technology stack. - Application and web server technologies (IIS, Apache, WebSphere) - Server-side technologies such as Java Servlets and PHP - Cloud/New Stack Technologies such as OpenStack, OpenShift, Kubernetes, AWS, Azure, CloudFoundry
Office Assistant/Desk Worker - Office of the Residence Life
The University of Toledo
2020.08-2020.11
(4 months)
The Professional Development Program is the most comprehensive Dynatrace APM training program. Graduates of this program receive over 4 months of training with a curriculum spanning from core APM principles to detailed deep-dive Dynatrace technology training. In addition to technology skills, the program also focuses on Business and Soft Skills to prepare graduates to be effective consultants on customer engagements. I acquired and worked on improving my skills through a mixture of formal instruction, labs, mentorship, and peer shadowing. From enrollment to graduation, I strived to solve and learn from various business and technology related challenges that our customers face on a daily basis.
Summer Internship
Jola Interactive
2019.09-2020.03
(7 months)
Office Assistant
Fairleigh Dickinson University
2019.06-2019.08
(3 months)
I've worked with different types of web development tools including JavaScript, HTML, CSS, Bootstrap, JQuery and learned something about Design itself with Photoshop and other related programs.