Work experience

• Solution Architect

  Dynatrace

  2024.10-Current

  (2 years)

  Architected and delivered enterprise-scale observability solutions using Dynatrace across hybrid and cloud-native environments, focusing on performance, scalability, and automation. Led strategic technical initiatives for a top-tier insurance provider, including full migrations from Splunk and New Relic, rollout of new platform features, and optimization of monitoring frameworks. Designed and implemented repeatable deployment models using Terraform and Ansible, improving time-to-value and operational consistency. Delivered enablement programs on advanced Dynatrace capabilities such as Grail, DQL, Notebooks, and Workflows, driving adoption across post-sales teams. Collaborated with customer engineering teams to troubleshoot performance issues, guide architectural decisions, and ensure seamless platform integration. Acted as a technical liaison between customers and Dynatrace product engineering, influencing roadmap decisions through feedback and solutioning. Presented technical value stories and performance insights to engineering teams and executive stakeholders, aligning observability outcomes with business goals.
• Lead Consultant

  Dynatrace

  2023.10-2024.10

  (a year)

  Led the seamless migration of nearly 10,000 hosts, databases, and technologies from New Relic to Dynatrace, ensuring zero downtime and alignment with best practices through deep architectural understanding and stakeholder collaboration. Led and delivered FinOps-focused HoT sessions as well as other advanced topics, including Business Analytics and Monitoring as Code, enhancing customer value and engagement. Working on standardizing CMDB integration with improved tagging,metadata, and dashboard implementation for better monitoring and scalability. Provided strategic solutions for customer RFP process, addressing migration related topics related to APM, Security, Workplace, and Networking.
• Senior Technical Product Consultant

  Barcelona

  2022.10-2023.10

  (a year)

  Collaborate with customers to understand their goals, while providing expertise in the installation, configuration, troubleshooting, and education of Dynatrace products, ensuring successful adoption and integration throughout the application lifecycle. Delivering APM best practices to improve the performance of customer applications. Presenting reports and value stories to technical teams and up to C level management. Subject Matter Expert on Log management and analytics, Kubernetes,Dynatrace Query Language.
• Technical Product Specialist II

  Barcelona

  2021.08-2022.10

  (a year)

  -Deep knowledge of Dynatrace and how it integrates and enriches other 3rd-party technologies and modern application management methodologies (e.g.DevOps) and best practices (e.g. cloud automation). -Providing strategic guidance and assistance to customers to successfully adopt and experience the transformational value of Dynatrace. - Providing customers consulting engagements with their deployment,configuration, problem triage, and troubleshooting of Dynatrace’s softwareintelligence platform in order to get the most value. - Transforming customer experience through personal conversations, strategic guidance, and proactive engagement.

Educational experience

• The University of Toledo

  Science in information and technology

  2017.01-2020.01

  (3 years)
• Fairleigh Dickinson University

  Science in Computer

  2016.01-2017.01

  (a year)

Certificates