Pamela's Resume

Pamela

Senior Channel Marketing Specialist

Female

Nationality

Senior Channel Marketing Specialist
ASUS
2024.08-Current
(a year)
3 years 10 months (1 year 2 months) Channel Marketing: B2C E-commerce & In-store focuses · ASUS Amazon A+ Content syndication, ASUS Amazon Brand Stories, ASUS Amazon Brand Store Management · 1WorldSync (formerly CNET) structured & inline rich content syndication for ASUS products · GfK Etilize structured & inline rich content syndication for ASUS products
Marketing Specialist
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2022.07-Current
(3 years)
(3 years 3 months) Channel Marketing: B2C E-commerce & In-store focuses · ASUS Amazon A+ Content syndication, ASUS Amazon Brand Store Manager · 1WorldSync (formerly CNET) content syndication for ASUS products · GfK Etilize content syndication for ASUS products Consumer Product Marketing
Senior Channel Marketing Assistant
ATR International
2021.12-2022.06
(7 months)
职位:ASUS Channel Marketing: B2C E-commerce focus · ASUS Amazon A+ Content syndication, ASUS Amazon Brand Store Manager · 1WorldSync (formerly CNET) content syndication for ASUS products · GfK Etilize content syndication for ASUS products
Product Data Integrity Specialist
PRO Unlimited
2018.07-2020.10
(2 years)
(2 years 4 months) · Provided Standard American English (SAE) language transcription, data annotation, data labeling, and data entry for Facebook's Applied Machine Learning (AML) Department. · Tested and built transcription guidelines to meet the needs of the engineering team and language specialists. · Led and collaborated with nationwide and worldwide teams through BlueJeans video conferencing to develop standardized best practices. · Reviewed and audited transcribed works for quality assurance.
User Relations Associate
Storm8 Studios
2013.01-2017.04
(4 years)
(4 years 4 months) · Managed the official forums as well as delegated a team of 5 forum moderators. · Updated and published company blog and forums for over 30 mobile games of different genres under Storm8, TeamLava, SharkParty, & FireMocha brands. Storm8: iMobsters, World War, Vampires Live, Zombies Live, etc. TeamLava: Bakery Story, Restaurant Story, Castle Story, Dragon Story, Bubble Mania, Jewel Mania, etc. SharkParty: Bingo!, Hidden Objects: Mystery Crimes, etc. FireMocha: Kingdom Clash · Answered over 100 support tickets daily using Zendesk while maintaining high-quality standards. · Tested over 80 games and focused on user experience, user interface, and new features. · Identified bugs using problem-solving and technical skills and compiled reports using Jira and Confluence. · Worked closely with Quality Assurance team to fine-tune testing pipeline, and brainstorm major issues. · Drafted canned responses and custom responses to be used by the User Relations team for customer interactions.
Game Master
AGE, Inc.
2012.06-2012.09
(4 months)
· Cultivated the in-game community by hosting events and moderating player chats for a PC game (MMORPG). · Conceptualized, drafted, and executed events, contests, promotions, and giveaways through official forums and social channels (Twitter & Facebook), which increased user engagement and retention. · Supervised a team of up to 10 moderators to enforce company, game, and forum policies. · Worked closely with development team by testing and reporting issues to ensure the best quality. · Provided customer support and respond to complex issues within 24 hours through Request Ticket Tracker. · Submitted daily reports that itemized goals, accomplishments, completed tasks, and performance.
@Avanza Online Academic Coach
Extreme Learning, Inc.
2012.01-2012.04
(4 months)
· Concurrently tutored three students in English Language Arts or Mathematics for each session using Salesforce.com (CRM), Blackboard Collaborate (LMS), and Elluminate Live. · Prepared class work, materials, and individually-tailored lesson plans for nine students from kindergarten to twelfth grade. · Drafted daily progress reports for each student to track and identify areas for improvement.