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Strategic Account Manager
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Strategic Account Manager
//2023.01-Current(3 years)In my current role at Fluid Sound, I lead enterprise sales efforts AV and IT infrastructure projects. We design and implement integrated systems for clients ranging from corporate offices to large- scale public venues. My focus is on delivering technology that not only works but enhances collaboration, communication, and long-term productivity. • Closed over $2.4M in new enterprise business in less than two years by providing end-to- end AV and IT infrastructure solutions tailored to complex business environments. • Cultivated long-term partnerships with high-value clients, helping maintain an 88% retention rate by acting as a strategic advisor post-sale. • Partnered with internal engineering teams to craft customized AV solutions that aligned with client workflows and technical requirements. • Identified high-opportunity sectors and led targeted outreach, resulting in a consistent flow of qualified demos and $84K+ in upsells from existing clients. • Orchestrated cross-functional efforts between sales, design, and project management to ensure seamless delivery and client satisfaction.Enterprise Account Executive
SoundHound Inc.2019.01-2023.01(4 years)At SoundHound, a pioneer in conversational Voice AI, I led enterprise sales across North America. I worked directly with global restaurant and hotel brands to integrate voice technology into their customer experiences, through various platforms, mobile apps, or IoT devices. • Generated over $5M in Voice AI enterprise contracts, using tools like LinkedIn Sales Navigator and ZoomInfo to prospect and close deals. • Consistently surpassed annual quotas, achieving an average of 135% attainment by using a consultative, Challenger sales approach. • Partnered with product and technical teams to build compelling, real-time demos and proof of concepts that showcased the impact of voice-enabled user experiences. • Navigated complex, 9-10 month sales cycles with multiple stakeholders from IT to legal to the C-suite. • Led strategic collaborations with SDRs and marketing to refine outbound messaging, optimize ICP targeting, and increase conversion rates by over 20%. • Represented SoundHound at key industry events, strengthening its presence in the AI space and generating new inbound partnership opportunities.Verse - Account Executive
Hybrid2016.01-2019.01(3 years)Verse offers innovative digital marketing and real estate engagement tools. In this early-stage environment, I wore many hats from full-cycle sales to customer success and market research. • Grew Verse’s client portfolio by over 30% between 2016–2019, generating approximately. $680,000 in total revenue. • Exceeded quarterly sales goals through highly targeted outreach and tailored acquisition strategies using Lead411 and LinkedIn Sales Navigator. • Conducted in-depth discovery calls with clients to understand operational pain points, allowing me to tailor solutions that directly improved customer outcomes. • Worked cross-functionally with product and marketing to refine messaging and improve onboarding experiences.
Educational experience
San Diego State University
Marketing
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