Nujarin
FemaleLive in ThailandNationality Thailand
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Work experience
Operation Manager (HROD)
Genpact Thailand2018.01-2022.12(5 years)Key Responsibilities Improving the productivity of the organization’s employees. Assess company-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees. Actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance. Conducts follow-up studies of all completed training to evaluate and measure results. Exemplifies the desired and philosophies of the organization. Support current and future business needs through the development, engagement, motivation and preservation of human capital Oversee and manage a performance appraisal system that drives high performance.Customer Service Manager
Concentrix of Malaysia2014.12-2018.12(4 years)Key Responsibilities Provided high level customer service to clients by responding to their queries and providing detailed, accurate and timely advice to their information technology questions Developed procedures for clients and colleagues Followed up with clients to ensure that they are following correct procedures Developed action plans and monitored them to improve operations of team and organisation Maintained good relationships with customers with help of emails and telephone. Managed working of staff and ensured achievement of individual and company goals. Analysed and maintained database records and prepared reports for same. Prepared and forecasted budgets for projects and submitted it for approval.Assistant Country Director
American Refugee Committee International2009.02-2014.11(6 years)Maintained and updated internal management reports on risks, controls, losses, outstanding issues and action plans Developed and implemented a risk framework to effectively manage risks and meet stakeholder goals Conducted feasibility study for new projects to optimize effectiveness Managed projects, developed business plans, budgeting forecast mapping Managed strategic relationships with sponsors and business partners Managed the work of the procurement officer Developed and implemented operational procedures Conducted recruitment for office and field staff Led the development and implementation of a software solution to reduce labour costsTraining and Development Coordinator
Nissan Motor (Thailand)2005.04-2009.02(4 years)Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process and IT advancements to automate and modernize - systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Providing leadership, training, coaching, and guidance to junior staff. Allocating resources and maintaining cost efficiency. Ensuring solutions meet business needs and requirements. Achievement: Saved the company 5,000,000 baht, reduced labour, and automated several processes by directing the development and implementation of a new software solutionDeputy General Manager&HR
NewSound Industry (Thailand)Developing and implementing HR strategies and initiatives aligned with the overall business strategy Bridging management and employee relations by addressing demands, grievances or other issues Managing the recruitment and selection process Monitors and collaborates with other organizational leaders and advisors to ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance. • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management. Deputise for the general manager in the overall development, performance and maintenance of the organisation’s activities to obtain the maximum efficiency, quality, service and profitability for the organisation. Deputise for the general manager in managing the organisation ensuring high quality business activities with maximum quality, service and profitability for the organisation. Ensuring that the team understands that the organisation’s profits and achievements are reflected in all its operations and activities– including relationships and risk management Meet targets and those of the team as a whole the smooth running of the factory Contribute to training and development of the team Assist line manager in achieving maximum customer satisfaction in accordance with organisation plans Maintain overall organisation responsibility for performing all duties in compliance with related legal/statutory, reguations, professional duties, responsibilities and obligations and insert as applicable e.g. Best Practice Guidelines, ISO certification, Customer Audit: SMETA
Educational experience
Burapha University, Thailand
Computer Information System
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