Noppadol
Bangkok CityNationality Thailand
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Work experience
Enterprise Digital Specialist - Modern Work
Microsoft2023.10-Current(2 years)As The Digital Specialist, I excel in driving digital transformation with a customer-first approach. My strategic insight and communication skills enable me to deliver exceptional customer engagement and satisfaction. Im committed to staying ahead of technology trends, sharing insights, and employing sales excellence to enhance operational standards.- Overachievement 255% (FY24 Asia Billed Award Winners) - Successfully engaged with the top 50 companies in Thailand’s Enterprise and Public sectors to drive AI transformation initiatives.- Established a strong foundation in Generative AI through blog posts and videos, contributing to shaping the Thai market.Customer Success Manager
Microsoft2020.09-2023.06(3 years)Helped customers utilize Microsoft 365 technology to achieve their business goals and scenariosBuilt and maintained strong relationships with Business Decision Makers (BDMs) within each customer to influence adoption and satisfactionRepresented the technical “Voice of the Customer” within Microsoft to inform and influence engineering, and documented business-value driven customer success stories and shared practicesAchievements:- Built Ministry of Education tenant to provide 7.5M Office 365 users account to students and educators in Thailand-Successfully helped Ministry of Education organize massive series of training for 200k+ teachers in 10 sessions for 50-60k people each session, from every province in Thailand and all age groups-Strategically planned and trained over 10,000 government agency staff to adopt Microsoft 365-Drove live & on-demand Microsoft courses to 160,000+ teachers in 7 sessions and issued over 600,000 certificates of completion.Program trainer
Microsoft2017.11-2020.09(3 years)Empowered customers to have better ways to work and collaborate by conducting training sessions on Microsoft technology e.g. Office 365, Azure, Windows 10, Power BI, Microsoft Teams.Delivered technical solution pitches to key stakeholders in order to digitize and transform their organizations.Achievements:Trained over 1,000 schools & universities, hundred thousand teachers and helped millions of students get access Microsoft technologyMicrosoft Student Partner, Business lead
Microsoft2017.07-2018.06(a year)Lead digital community and Microsoft Student Partner program in Thailand.to share digital skill to colleges and lecturers across universities.Product Manager
Snapask2017.09-2018.04(8 months)In the initial phase of my role, I was tasked with conducting a thorough analysis of Thailands education ecosystem to tailor and prioritize content effectively. Following the content establishment, my responsibilities expanded to include the management and recruitment of tutors, as well as the strategic presentation of our product to educational institutions.Supply Chain Engineer Intern
BMW Manufacturing Co., LLC2017.05-2017.08(4 months)Improved a process for skill evaluation by reducing the time from more than 4 hours to less than half an hour and minimizing human error by automating the calculation with a program.Designed and implemented layout and process improvements in Shortage, Receiving, and Scrap departments to reduce downtime, minimize the chance of losing parts, and streamline decision making.Implemented identification and sorting systems in the unpackaging and small parts areas.Won the first place of Ubers Business Competition 2017
Uber2017.04-2017.05(2 months)One month Experienced to implement an action plan to recruit new usersOpportunity to adapt marketing campaign to solve real problems, to grab attentionand try out marketing tools on many platforms( both offline and online).Marketing Trainee
THANN-ORYZA Co., Ltd2016.06-2016.08(3 months)As Marketer |I Conducted a marketing research about the behavior ofcustomers in order to enhance customer experience ofproductsAs Industrial Engineer |I Improved warehouse system by increasing accuracy rate,reducing 48% of the time to find products in warehouse anddecreasing the process of learning system from 1 month to onlya weekPublic Relations
Hult Prize Foundation2015.10-2015.12(3 months)Responsible for public relation and support other teams.Organizer & Finance at Start up Idol 2015
AIP Global2015.09-2015.11(3 months)An event created for training and helping students to raise money tolaunch their startup.I planned, organized an event and raise the budget.Sale Professional Intern
Chulalongkorn Business Administration2015.06-2015.08(3 months)Working as a salesman selling products in the technology field. I have learned the essential communication and presentation skills required to persuade the customer to buy the products. Going out to meet with customers and presenting the products to them.
Educational experience
Chulalongkorn University
Industrial Engineering bachelors degree
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