- Analyze and summarize sales data to identify market trends and demands, enabling strategic decision-making.- Provide comprehensive technical and engineering information on products, services, and equipment to address inquiries and fulfill customer needs.- Orchestrate sales and marketing events, driving increased sales and fostering brand development.- Identify and address customer needs by engineering tailored adaptations of products, equipment, and services.- Establish personal rapport with customers and stakeholders to anticipate and meet current and future service requirements.

•Collecting, analyzing and summarizing sales information of the retail market and its demands.•Provides product, service or equipment technical and engineering information by answering questions and requests.•Organizing and conducting sales and marketing events to boost sales and brand development •Serves customers by identifying their needs and engineering adaptations of products, equipment and services•Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in position to understand service requirements.

•Assist with new branch startup in UAE•Maintain customer relationship (Client: ADNOC – Abu Dhabi)•Determine project needs and material requirement.•Prepare planning, estimating and costing reports.•Coordinate between client, vendors, Engineering, sub-contractors and any other external or internal agency to ensure the smooth execution of the project.•Preparing project progress report.•Update project plans as per requirement.•Answer operational questions and issues from Customer and Technicians.•Procure and purchase all materials.Organizational Achievement•Jumbo CNG Trailer - EU certified

• Led the Production Team for purchasing of raw materials from top to bottom and guided the production team to make the product faster and deliver to supplier in time.• Handled the procurement / documentation and coordinated for dispatches of goods• Conducted training sessions on safety features & awareness, while using the respected machines• Monitored & analyzed customer satisfaction feedback and reported about CSI scores to concerned departments• Efficiently helped our Financial Department to collect the payment from Customer