resent (3 ปี 6 เดือน) ระยอง, ประเทศไทย Manage all applicable Flowserve products pump & mech seal, spare parts, repair & services including upgrading, retrofit and other relevant end user programs through the appropriate channels, either direct to end user or through distribution. Work with customers and distributors with the aim of satisfaction and securing market for Flowserve products and services at the price and under the commercial terms, technical terms, prepare proposal, handle technical clarification stage / commercial clarifications (T & C)/ warranty term. Manage customer warranty claim, lead time issue & Coordinate with other internal functional departments and overseas Flowserve business units to ensure on every issue, time delivery of products & services to meet customer’s expectation and specification Manage and provide responsive support to end users facing emergency problems, ensuring solution to meet and expectations such as project commissioning issue, emergency shutdown, pump seize problem, mechanical seal leak, dry gas seal leak etc. Develop, set strategies plan, implement, update, monitor annual plan to meet growth goals target./Secure market prepares service contract / price agreement contract / Framework agreement and implement Work with application engineers and technical service group propose strategy improve customer MTBF MTBR, solve problem, reduce bad actor, find out & analysis root cause, upgrade performance help to increase trust from end user and market share. Develop & coordinate with projects team feed information to drive new project to meet the goal. Inventory discussions and reviews with customers to ensure the right product is stocked, set standardize to meet reliability and emergency issue / distributor to grow market share. Set up product, performance improve training for distributor channel and customer personnel Provide competitive and market situation feedback, market trends to Management.

ตุลาคม 2015 - กรกฎาคม 2022 (6 ปี 10 เดือน) • Manage an annual budget and execute the plan to exceed targets all John Crane product • Provide engineering technical solutions to product operational issues, product failure, bad actor list, find out root cause analysis, trouble shooting on rotating equipment • Turbo machinery retrofit & upgrade such as from wet seal to Dry gas seal, maintenance, improve performance change labyrinth material, increase Dry gas seal life by design and add in filter skid, reduce temperature from thrust bearing of steam Turbine • Supervise and attend mech seal, coupling, filter, dry gas seal, hydrodynamic bearing installations and rotating equipment commissioning