Work experience

• Senior Sales

  POINTECH Services Officiel

  2025.02-Current

  (a year)
• Sales Engineer

  LG Information Display

  2021.05-2024.10

  (3 years)

  (3 years 6 months)
• Quality Control Manager / Trade Asset Optimization Specialist

  nestle professional

  2016.01-2021.04

  (5 years)

  职位:(Business Solutions) (5 years 4 months) Conducted quality control tests and audits of Trade assets (BeverageMachines) to ensure compliance with Nestlé's standards. Analyzed quality data and implemented corrective actions to improve machine efficiency and reduce downtime. Developed and executed strategies to optimize trade assets, focusing on pricing, promotions, and distribution, leading to a 53.26% growth Measured performance of trade asset initiatives, identified weaknesses, and recommended improvements to enhance client retention by 76% and develop growth plans Collected, cleaned, and analyzed operational and service data to support decision-making. Built Excel-based dashboards to monitor asset performance and field service KPIs. Collaborated with cross-functional teams to identify bottlenecks in service delivery and implement corrective actions. Prepared analytical reports that helped guide trade asset allocation and client service planning. Achieved consistent sales growth with increases of 12.9% in 2017, 9.3% in 2018, and 24.2% in 2019. Assisted the Business Manager in implementing the service provider for the beverage solution, contributing to the development of the business model. Nestle HQ Conducted a 2019 audit on Standard Operating Procedures (SOP), receiving a satisfactory rating.
• Sales Analyst (Africa Cluster sales operations)

  Hewlett-Packard

  2013.11-2015.11

  (2 years)

  (2 years 1 month) CRM Management: Supported Africa Cluster Sales & Operations teams in all areas of CRM (Salesforce), including funnel management, leads, contacts, and accounts, improving data accuracy. Assisted with driving CRM data quality initiatives and reporting, implementing data cleansing processes that increased report generation efficiency. Implemented new CRM functionality from HP corporate, providing training and communication to enhance user adoption and productivity, leading to a 46% increase in user engagement Sales Operations & Process Improvement: Supported the implementation of processeses and tools to enable the sales life-cycle (pricing, orders, invoicing, opportunity assessment), streamlining order processing and reducing errors. Supported territory management optimization for Africa Cluster Sales team, analyzing sales data to identify opportunities for improved territory alignment. Reporting & Analysis: Reported and analyzed order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment, providing key insights to sales leadership. Collected, consolidated, and charted data from sales and process results (Task) to identify trends and issues, enabling proactive problem-solving. Applied in-depth knowledge of HP operational processes, industry trends, and customer/partner requirements to drive process improvements.
• Overseas study advisor

  Xplora Training Center

  2011.10-2013.01

  (a year)

  (1 year 4 months) -Department Development , promotion and sale of language trips and training abroad.Working in partnership with over 30 international organisations. -Travel agent, hotel reservation, ticket booking e-ticketiing, e-booking, amadeus... -Promote the new center(Xplora Training Center), Communication, Display, Street Marketing, Mailing, Social Media ... -Finding the language course or training according to the needs and expectations of the customer, time and budget clients wish to spend and a selection of the best language schools and foreign training. -Relationship management with foreign organisms. -creating customer data base and collecting local market data -Compiling lists of prospective customers mailing, and cold calls -arranging school trips for high school and university students as well as company lessons for business people
• Sales Representative,Language trips Advisor

  IN-tuition Languages & Exams

  2010.05-2011.09

  (a year)

  (1 year 5 months) Promotion and sale of a EF International Schools en Algerie products. (Language trips, University Preparation) Relationship management with foreign organisms. 1000 weeks sold (Target acheived) Arranging school trips for high school and university students as well as company lessons for business people. creating customer data base and collecting local market data Compiling lists of prospective customers mailing, and cold calls

Educational experience

• appliquee

  Economics, Statistics

  2006.01-2009.01

  (3 years)
• universite des sciences et de la technologie 'houari boumediene'

  2003.01-2006.01

  (3 years)
• enssea ecole nationale superieure de statistique et d'economie

Certificates