
Mr. Teerapon
IT Support/Apple Device Team Lead
MaleIT Support EngineerLive in ThailandNationality Thailand
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Work experience
IT Support/Apple Device Team Lead
Rugby School Thailand2017.08-Current(8 years)Key Responsibilities - Responsible for regular IT Helpdesk working, including computers installation, configuration, end users troubleshooting, etc. - Responsible for company Network, AP, CCTV, Access Door, iMac/iOS/iPad/iPhone, PC/Laptop, printers and related IT devices. - IT Asset management. - Management of all iOS device such as iPhone, iPad, iPod, MacBook, iMac. - Management of User AD, Email account, ID Staff card. - Support Student, Teacher. Staff, Parents in term of IT devices and Technology.IT Helpdesk Engineer
Trinasolar Science and Technology (Thailand) Co., Ltd.2016.05-2017.04(a year)Key Responsibilities - Responsible for regular IT helpdesk working, including computers installation, configuration, end users troubleshooting, etc. - Responsible for company computers, printers and related IT devices maintenance. - Provides technical support & system/application guide to end-users. - Participate in IT projects and ensuring timely implementation of the projects. - Perform regular data backup and data recovery tasks and exercises. - Perform other task assigned by headquarter. - IT Asset and spare parts management.Technical Analyst
Baxter Manufacturing (Thailand) Co., Ltd.2014.08-2016.03(2 years)Key Responsibilities - Responsible for all IT facets of IT service in Thailand plant, analyses complex business needs and recommends technical solutions. - Understand local business and related processes and constantly looking for improvement using IT solution. - Provide support and/or participate in various global\regional projects and initiatives. - Provide management, support, and maintenance in technical standards of computers, servers, peripherals, and network and user software license. - Plan, implement, and manage new equipment and procedures that will improved operations and reduce cost. - Prepares and maintains system documentations and On-board, trainings for new hires and users. - Work with third party vendors and establish relationships and service levels. - Installed software, implementation and manage new server with Global IT policy. - Support hardware (PCs, Laptops, Monitors, Printers, Servers, Cisco Phones, iPads, iPhones) - Backing up of data, Recovery data on the server and protection data in secure. - Coordination work between various supports teams to resolve issues. - Assigned IP address and configure to production workstation, production machine, QA machine, and PC.IT Officer
Ichikoh Industries (Thailand) Co., Ltd.2013.03-2014.07(a year)Key Responsibilities - Maintenance, develop and solve a problem of hardware, software, system and equipment for R&D Business. - Maintain a data transfer system for R&D section. - Maintain and manage a system and CATIA license. - Maintain and manage a system between R&D and customer or supplier. - Support a data transfer such as drawing, documents etc. for R&D section. - Receive, Report and share end-user problems and work on their solution. - Support the business department to set-up and complete their business objectives in time and quality. - Purchase and upgrade the software and hardware such as R&D tool, CATIA etc. - Communicate with competence center to solve functional problems. - Other tasks might be required depending on business situation. - Communicate within company both local and oversea.System Administrator
Ducati Motor (Thailand) Co., Ltd.2011.05-2013.02(2 years)Key Responsibilities - Maintain and setup Machine connection with PC in production line such as Frame machine, TEXA machine, printer machine etc. - Handle including LAN, WAN and the Internet as well as virtual connection as VPN, all client connections will also be covered like Wireless LAN, Wireless WAN. - Helpdesk support in Hardware and Software experience with installing, configuring and troubleshooting MS Windows XP& 7. Office2010 -2013, Administrator of Server. - Manage and create account for new user with AD, managing data environment Backup/ Recovery data, Print Server, and Hyper-V, and administrator of Backup EXEC2010r3. - Provide manual and training to staff, enhance their IT application usage and ability to solve IT problems by themselves. - Handle telecommunication including manage/setup IP-Phone/configure/maintenance/improving regular telephone systems (IP-PBX), Voice over IP (VOIP), SIP Telephony (Video Conference), teleconferencing (Including web conferencing) and supporting mobile/GPRS/EDGE smart devices. - Handle IT security including datacenter security, access control, CCTV, accidental Prevention, disaster prevention, Recovery, and virtual security including securing the data. - Responsible for internal IT infrastructure such as File Server, e-mail server, Internal switches, Router/ manage policy of firewall Forefront and Proxy Server, Setup, - Configure, Install device of printer barcode, RFID Gun for process of Warehouse in factory. - Manage and control company server, network communication, hardware, and Software. - Administration Troubleshooting and maintain current business application system (SAP, Payroll, Finger Scan) solving problem error code programed for user. - Provide technical support for PC, Laptop, Network, and Server. - Installed, Repairing, Hardware/Software (Wireless AP) and troubleshoot problem of network. - Backup Data every day and recovery for client. - Update maintains anti-virus and Provide solutions to protect and solve virus. - Implemented file server and integrated with user domain server. - Implemented network (Cable & HUB installation) for factory.IT Officer
KT ZMICO Securities Co., Ltd.2007.02-2009.07(3 years)
Educational experience
Phranakorn Rajabhat University
Business Computer2006.01-2009.01(3 years)Surin Technical College
Cert. in Technology Computer2002.01-2004.01(2 years)Prasatwittayakarn School
in Math - Science1999.01-2002.01(3 years)
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