Work experience

• Assistance Service Manager

  KSI SOLUTION CO., LTD.

  2020.11-2021.12

  (a year)

  Business: The Main focus of this KSI Solution business is to provide customers with products and solutions for control automation and optimization of industrial processes. for Robot & Automation Dept. Products: Industrial robot (Nachi robot, Yaskawa robot, Mitsubishi robot, Musashi robot, Yamaha robot, and Equipment or tooling for Automation system. and Machine in the production line for customer. Career Path: • Responsible for Nachi robot, Yaskawa robot, Mitsubishi robot and Equipment for robot system. • Standby for support customer problem on call 24 Hr. • Problem solving about robot problem of customers. • Responsible for to setup basic operation Nachi Robot training course to internal sale team and customer. • Technical support about how to use or basic operation or maintenance robot system. • Responsible for setup & installation & programing & test run robot at office and customer site. • Responsible for setup demonstration robot unit to show in exhibition or some event. • Negotiation for good condition with customers. • Support & consult to sale team about technical information of robot. • Support sale team for find potential new clients and introduce the company to them. • Customers visitation and meeting for new project with sale staff. • Maintain good relationship with existing customers. • Take responsibilities for some reports or other document in the job. • Analyze the problem and report to customer and my leader. • Estimate price of some project and general maintenance case. • Support engineering division.
• Technical Service Engineer for Robot & Automation Dept.

  IAI Robot (Thailand) Co., Ltd.

  2020.07-2020.12

  (6 months)

  Products: Robot IAI brand Career Path: • Responsible for IAI robot. • Standby for support customer problem on call 24 Hr. • Contact and communication with Japanese boss when customer problem. • Sharing customer problem information with engineer team. • Appointment customer for visit when they have robot problem. • Problem solving about robot problem for customers. • Support customer for delivery some part to exchange at robot problem in urgent case. • Responsible for to setup basic operation IAI Robot training course to internal sale team and customer. • Technical support about how to use or basic operation or maintenance robot system. • Responsible for setup & installation & programing & test run robot at office and customer site. • Responsible for setup demonstration robot unit to show in exhibition or some event. • Negotiation for good condition with customers. • Support & consult to sale team about technical information of robot. • Support & consult to sale & service of many distributors about technical information of robot. • Support sale team for find potential new clients and introduce the company to them. • Customers visitation and meeting for new project with sale staff. • Maintain good relationship with existing customers. • Take responsibilities for some reports or other document in the job. • Analyze the problem and report to customer and my leader. • Estimate price of some project and general maintenance case. • Support engineering division.
• Sub-Leader for Robot & Automation Dept.

  Nachi Technology (Thailand) Co., Ltd.

  2015.07-2020.04

  (5 years)

  Products: Robot NACHI brand Career Path • Responsible for Nachi robot. • Standby for support customer problem on call 24 Hr. • Contact and communication with Japanese boss when customer problem. • Sharing customer problem information with engineer team. • Appointment customer for visit when they have robot problem. • Problem solving about robot problem for customers. • Support customer for delivery some part to exchange at robot problem in urgent case. • Responsible for to setup basic operation Nachi Robot training course to internal sale team or new service engineer & Many Distributor & customer in Thailand & customer in SEA country. By Thai or English version. • Technical support about how to use or basic operation or maintenance robot system. • Responsible for setup & installation & programing & test run robot at office and customer site. • Responsible for setup demonstration robot unit to show in exhibition or some event. • Negotiation for good condition with customers. • Support & consult to sale team about technical information of robot. • Support & consult to sale & service of many distributors about technical information of robot. • Support sale team for find potential new clients and introduce the company to them. • Customers visitation and meeting for new project with sale staff. • Maintain good relationship with existing customers. • Take responsibilities for some reports or other document in the job. • Analyze the problem and report to customer and my leader. • Estimate price of some project and general maintenance case. • Support engineering division.
• Service Engineer

  A-FOSS (Thailand)Ltd.

  2013.06-2015.09

  (2 years)

  tool equipment, spare parts, automation equipment, energy saving environmental engineering, design and manufacture steel pallets and lack, sale of steel for molds and jig fixture etc. Position: Service Engineer for Robot & Automation Dept. Products: Yamaha robot, Musashi Engineering robot and dispensing machine, ViSCO Technologies Machine vision system, Many other Mechatronic products and FA equipment. Career Path: • Responsible for Yamaha robot, Musashi robot, Visco machine vision, Other mechanic product. • Standby for support customer problem on call 24 Hr. • Contact and communication with Japanese boss when customer problem. • Sharing customer problem information with engineer team. • Appointment customer for visit when they have robot problem. • Problem solving about robot problem for customers. • Contact with Head quarter Japanese staff in Japan for collaboration to problem solving in some case. • Support customer for delivery some part to exchange at robot problem in urgent case. • Responsible for to setup basic operation Yamaha & Musashi Robot training course to customer. • Technical support about how to use or basic operation or maintenance robot system. • Responsible for setup & installation & programing & test run robot at office and customer site. • Responsible for setup demonstration robot unit to show in exhibition or some event. • Negotiation for good condition with customers. • Support & consult to sale team about technical information of robot. • Support sale team for find potential new clients and introduce the company to them. • Customers visitation and meeting for new project with sale staff. • Maintain good relationship with existing customers. • Take responsibilities for some reports or other document in the job. • Analyze the problem and report to customer and my leader. • Estimate price of some project and general maintenance case. • Support engineering division.
• Maintenance Engineer for Maintenance Dept.

  BRIDGESTONE TECNIFIBRE CO., LTD

  2013.02-2013.08

  (7 months)

  Career Path: • Responsible for maintenance dept. • Meeting with Thai boss and MD Japanese staff about machine breakdown in every day morning. • Support manager for check some spare part in the catalog and order when some part of machine damage. • Responsible for make PM machine plane in the factory. • Responsible for inventory spare part list to maintenance machine in the production line. • Maintenance machine inside factory with technician. • Standby & communication & support supplier for maintenance machine in the production line. • Design some spare part damage for sent to vendor for modify some machine breakdown. • Take responsibilities for some document of maintenance dept. such as PM document, ISO document.

Educational experience

• Mahasarakham University

  Mechanical Engineering

  2009.03-2013.03

  (4 years)

  Mechanical Engineering

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