Work experience

• Data Analyst

  MIH Holdings.

  2018.01-Current

  (8 years)

  Analyze data gathered and develop solutions or alternative methods of proceeding.Developed predictive models to improve customer retention by 15%. Optimized marketing campaigns leading to a 20% increase in ROI. Conducted exploratory data analysis and built dashboards for real-time analytics. Automated reporting processes reducing manual efforts by 40%.
• Head of Marketing

  Import Global Investments. Nairobi

  2017.05-2018.09

  (a year)

  Led data-driven marketing strategies increasing market reach. Managed supplier negotiations and data-driven purchasing decisions. Supervised office assistants and digital marketing initiatives.
• Finance Officer / Administrative Assistant

  High Commission of Malaysia.

  2010.01-2017.05

  (7 years)

  Receive payments and post amounts paid to customer accounts. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Answer customer questions regarding problems with their accounts. Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers. Advise customers of necessary actions and strategies for debt repayment. Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims. Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports. Record information about financial status of customers and status of collection efforts.Managed financial data budgetinG and reporting. Conducted data analysis to optimize financial operations.
• Actuarial Intern

  Alexander Forbes E.A. Ltd.

  2008.05-2008.12

  (8 months)

  Assisted in statistical modeling and pension fund analysis.
• Life Assurance Intern

  Cooperative Insurance Company (CIC)

  2007.01-2007.06

  (6 months)

  Performed data entry and insurance risk analysis. MEMBERSHIP & RESPONSIBILITIES Founder & Organizer of Kiambu Fashion Week Kiambu Cultural Week and Kenya Food and Wine Festival. Director Import Global Investments Active member of Utumishi Academy SIGMA Club (Mathematics Club) Peer trainer under the "I Choose Life" program Jomo Kenyatta University

Educational experience

• University of Nairobi

  MSc in Data Science, Data Science, (Ongoing)

  2024.09-Current

  (a year)

  data science
• Jomo Kenyatta University of Agriculture and Technology

  Bsc Actuarial Science, Actuarial Science

  2004.01-2007.11

  (4 years)

  bsc actuarial science

Languages