Work experience

• Sales & Operations Manager

  Pinfrost Limited

  2025.08-Current

  (8 months)

  Lead, mentor, and train the sales team to ensure consistent high performance. Oversee territory and universe sales, including promotions, brand visibility, and market expansion strategies. Develop and execute sales plans to drive revenue growth and market penetration. Monitor and analyze sales data to optimize strategies and improve profitability. Manage budgets, approve expenditures, and ensure cost-effective operations. Maintain relationships with key clients, distributors, and stakeholders. Set sales targets, monitor team performance, and implement improvement plans. Ensure compliance with company policies, industry regulations, and SOPs. Key Achievements: Achieved a 20% increase in sales revenue within the first quarter through strategic initiatives. Expanded market coverage by onboarding 8+ new clients, increasing distribution reach by 25%. Improved operational efficiency by streamlining sales and reporting processes. Strengthened key client relationships, leading to higher repeat business and customer satisfaction. Sales & Operations Manager Wamuti Distributors Limited (EABL Distributor), Kenya | July 2024 – Aug 2025 Oversaw universe and territory sales, promotions, and market expansion strategies. Developed and executed sales plans to drive revenue growth and market penetration. Led and trained the sales team, ensuring high performance and target achievement. Head of Sports for DIBEL Students (Distance & E-learning Program)
• Finance & Administrative Volunteer

  Tumaini Women Group

  2016.06-2016.12

  (7 months)

  Managed day-to-day financial records, including transactions, receipts, and budgeting for the organization. Assisted in the preparation of financial reports and ensured compliance with financial policies. Supported the organization in maintaining accurate financial documentation and accounts. Provided administrative support, including scheduling meetings, maintaining records, and coordinating activities. Assisted in the preparation of grant proposals and fundraising activities to support the group's projects. Worked closely with the team to ensure the smooth operation of community initiatives and programs. Key Achievements: Streamlined financial reporting processes, reducing reporting time by 20%. Contributed to successful fundraising efforts, raising 15% more in funds for community projects. Helped improve financial transparency, leading to better accountability within the organization. Enhanced administrative efficiency by 25% through improved document management systems.

Projects

• Community Development Projects

  Supervisor

  2016.06-2016.12

  (7 months)

  Women Empowerment

Educational experience

• Mount Kenya University

  Business Management and Economics

  2018.04-2022.08

  (4 years)

  I pursued a Bachelor’s degree in Business Management and Economics, where I built a strong foundation in both business operations and economic principles. The program exposed me to key areas such as finance, marketing, accounting, and strategic management, alongside core economic concepts like market dynamics, demand and supply, and both micro and macroeconomics. Through this, I developed strong analytical and problem-solving skills, which enable me to assess business performance, interpret market trends, and make informed decisions. It also strengthened my ability to understand how businesses operate within different economic environments and apply strategic thinking to support growth and efficiency.

Certificates