Team Leadership (up to 200 staff) Stakeholder Engagement Report Writing & Documentation IT Systems Support Data Interpretation Business Development & Client Relations Training & Mentoring PROFESSIONAL EXPERIENCE Led administrative and operational processes for an organization of approximately 200 employees. Supervised cross-functional teams and coordinated workflow between administrative, finance, and departmental heads. Implemented digitized administrative systems, reducing processing and approval time by 35%. Developed operational policies, onboarding procedures, and compliance frameworks improving staff efficiency and organizational culture. Managed supplier negotiations and procurement planning, reducing annual operational costs by 15%. Oversaw project execution, performance tracking, and organizational strategic planning.

Provided ICT systems support, troubleshooting, and technical maintenance. Managed software installation, hardware upgrades, and network monitoring. Strengthened data backup and information security frameworks. Provided end-user training and technical guidance to improve ICT adoption. Supported digital transformation initiatives to improve internal workflows.

Led community outreach, adolescent mentorship, reproductive health awareness, and anti-GBV intervention facilitation.

Supported IT systems maintenance, user training, troubleshooting and database support operations.

High School

Diploma in Information Technology