-Administer Payroll process with accuracy by setting appropriate quality standards and timelines for own work area -Conduct Payroll activities such as accounting, distributing and preparing payments, benefits, taxes, and Payroll deductions -Calculate various components of salary such as overtime, shift payments, sales commissions, and bonuses -Check for patterns of errors/ repetitive issues and rectify the same, else escalate complex issues for resolution -Support other team members on recurring errors and issues related to Payroll -Maintain various Payroll records as per process guidelines -Prepare reports for internal use/ Government/ Compliance -Collate and verify data and information required for carrying out Payroll processes -Receive and resolve Payroll related queries from employees

• Create and maintain each Client file which may include filing folders, work instruction, payroll calendar, trusted source, etc. • Performs daily work with medium complexity, including monthly payroll calculations, payroll registers, final payment calculation, data input in payroll system, foreign employees tax clearance computation, preparation of employer’s return, preparation of local pension filing, employee benefits administration (leave, claims, etc.), HR related matters etc. • Perform statutory submissions. • Perform banking/payroll fund requests, monitor banking deadlines and ensure timely delivery. Perform bank reconciliation. • Adherence to ISAE 3402 / OSPAR / ISO 27001 standards • Assists in the startup and manage the administration for new clients. • Ensure client are invoiced correctly and timely • Completes time sheets in an accurate and timely manner. • Perform other duties as assigned.

• Responsible for daily payroll and admin activities, including processing timely and accurate payroll (weekly, bi-weekly, monthly and off cycle). This includes input of manual pay items & salary sacrifice items, reimbursement & other compensation calculations. • Review all timesheet, attendance and its supporting and ensure correct calculation of wages. • Provide correct accruals for leave and any other provisions. • Check and maintain employee master file details, bank details, tax file numbers, tax scale, deduction, and other payroll information in the payroll system. • Ensure the preparation of monthly, quarterly and annual reporting – management, reconciliation, journal file for GL, tax and any adhoc request is accurate and timely. • Ensure requests and queries are investigated, actioned, and communicated to customer within agreed timelines and quality levels. • Ensure group email are being cleared on timely basis and adhere to SLA. • Prepare and update Standard Operating Procedure and successfully transition payroll activities to KL COE and ensure compliance to Customer’s policy and procedure and country regulation.

-Keyed in data in to courier company website and proceed send out their parcel on time -Handled customer enquiries through Facebook and whatapps. - Do filing Live sold item into system - Checked Payment Status with the buyer - Edited poster and post out advertisement through Facebook