Kun
Bangkok, Bangkok CityNationality Thailand
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Work experience
UX Research Manager
Opn2022.10-Current(4 years)- Plan & create data collection process to enforce customer centric decision making- Customer Journey & customer engagement strategy- Plan & Collaborate UX research roadmap and timeline with product, strategy, sales, and business team.- Manage & Tailor Research plan and implementation- Persona Modeling: Provide user engagement roadmap (adoption & retention)- Data & User feedback analysis.- Product development decision making support with data from real users. - Execute research and moderate workshop- Analyze user insights & data for next phase product development.- Collaborate with sales to get feedback and user research from partner and clients.- stakeholder management and alignment (cross-team)Notary Public Attorney & Attorney at Law
WALLO Insight & Story2020.09-Current(6 years)1. Legal serviceNotarial Service, PDPA consulting, Contract drafting and review, legal translation, attorney service, legal consulting, etc.2. Business Customer engagement - UX research - Digital strategy- product strategy - UX consultingUX Research Manager
Morphosis2021.03-2022.09(2 years)- Manage UX and Research tasks and methodology- Design & Tailor Research methodology and best practice for client (case by case)- Talent management (including recruitment) and team training- Create UX Research foundation and practice- Research Strategy & Planning (Qualitative & Quantitative)- Provide persona suggestions for research participants- Align plan with business strategy (with clients, stakeholders, and design teams)- Conduct research / moderate session- Analyse and synthesize research data- Execute and provide research insights for design and business implementation- Training and Knowledge sharing- Client relation and managementUser Experience Design Specialist
Inception Technology Co., Ltd2019.02-2021.03(2 years)1. UX Research: Define plan (location, target, Budget) and methodology pursuant to goal, business requirement, budget, and timeline.Create UX research strategy and goal and manage the research team.2. User Interview: Plan and conduct interviews in order to find users insights3. User Experience Design: Design product functions and features and recheck User Experience and usability flow.4. Usability Testing: Validate the design with potential users with their real environment.5. Wireframe Design: Bring all research and analysis to develop to be visualized sit side by side with UI designer6. Collaborate and work closely with developers, business manager, and compliance team7. Business Analysis: Create a business requirement for the new product, analyze business flow, related parties/stakeholders, and related API parties. 8. Project Management: product and development, collaborate with the development and business team.UX/UI Designer, UX Research, Brand Strategist and Business Designer
Freelance UX/UI Designer and Strategist, UX Research, and Business Designer2016.08-2019.01(2 years)- User Experience - Research, Design, and strategic making.With user research and analysis, industry analysis, competitor analysis, benchmark and project the upcoming trend.- User Interface - Design & Strategic Design.Based on UX and Design thinking Methodology which included research & analysis.- Business Design - Business Development, Marketing, Branding, competitive analysis, industry analysis, benchmark, and strategic making.Brand Strategist & UX Designer
Dash Research Asia2018.02-2018.12(a year)Branding & marketing, communication strategies, social media and web design, graphic design, etc.Senior User Experience Designer
Predictive2018.01-2018.01UX Research: Define plan and methodology pursuant to clients goal, budget, and timeline.User Interview: Plan and conduct interviews in order to find users insightsUsability Testing: Validate the design with potential users with their real usage.UX Analysis: Analyse all UX point of viewInformation Architect: Ideate the site structure & Cluster IdeaUX Strategy: Define the strategy and approach of UX related to Client businessWireframe Design: Bring all research and analysis to develop to be visualizedResponsive Design: Contribute all insights into final High Fidelity responsive designUser Experience Researcher
Kering2017.01-2017.01Web analytic, User research & analysis, user testing, Benchmarking, Heuristic Evaluation, customer insights researchUX Analyst
Experientia2015.01-2015.01Benchmarking, Competitor Analysis, Business Analysis, Market and Industry Analysis, Strategic Analysis, User Experience research and analysis, Services & Products design, etc.Freelance Journalist
Tourism Authority of Thailand2014.07-2014.12(6 months)Author over 150 articles to promote Thailand Tourist Attraction placesTax Consultant
PwC2013.08-2014.10(a year)Transfer pricing for multinational enterprise (reports, company and competitor analysis, industry and business analysis, benchmarking, etc), Tax Planning, Tax Investigation and Tax & Legal Advice, Research Tax and legal regulations, revenue rulings, etcLiaison
World Book 20132013.01-2013.01Interpreter, manager, facilitator, etc of VVIP delegates, Minister of Home Affairs, Brunei Darussalam, of World Book event 2013International Law Researcher
Permanent mission of thailand to the United Nations Headquarter2011.04-2011.06(3 months)Attending the conference, United Nations General Assembly; convention, conference, Ad-Hoc the law of the sea, Attending the seminar, Threatened Island Nations: about the global warming issues currently occurs which has a significant impact to the Island State who would soon be sunk under the sea, hosted by Columbia University, etc.
Educational experience
School of Visual Arts
Interaction Design summer intensive courseDomus Academy
Business Design master of business designThammasat University
Tax Law/Taxation tax certificateจุฬาลงกรณ์มหาวิทยาลัย
นิติศาสตร์ เอกสาขากฎหมายระหว่างประเทศ bachelor of laws (ll.b.) major in international lawYothinburana School (English Program)
Science & Math, Chinese-English high schoolUniversity of Michigan - School of Information
User Experience online study
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