Kun

Bangkok, Bangkok CityNationality Thailand
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Work experience

  • UX Research Manager

    Opn
    2022.10-Current(4 years)
    - Plan & create data collection process to enforce customer centric decision making- Customer Journey & customer engagement strategy- Plan & Collaborate UX research roadmap and timeline with product, strategy, sales, and business team.- Manage & Tailor Research plan and implementation- Persona Modeling: Provide user engagement roadmap (adoption & retention)- Data & User feedback analysis.- Product development decision making support with data from real users. - Execute research and moderate workshop- Analyze user insights & data for next phase product development.- Collaborate with sales to get feedback and user research from partner and clients.- stakeholder management and alignment (cross-team)
  • Notary Public Attorney & Attorney at Law

    WALLO Insight & Story
    2020.09-Current(6 years)
    1. Legal serviceNotarial Service, PDPA consulting, Contract drafting and review, legal translation, attorney service, legal consulting, etc.2. Business Customer engagement - UX research - Digital strategy- product strategy - UX consulting
  • UX Research Manager

    Morphosis
    2021.03-2022.09(2 years)
    - Manage UX and Research tasks and methodology- Design & Tailor Research methodology and best practice for client (case by case)- Talent management (including recruitment) and team training- Create UX Research foundation and practice- Research Strategy & Planning (Qualitative & Quantitative)- Provide persona suggestions for research participants- Align plan with business strategy (with clients, stakeholders, and design teams)- Conduct research / moderate session- Analyse and synthesize research data- Execute and provide research insights for design and business implementation- Training and Knowledge sharing- Client relation and management
  • User Experience Design Specialist

    Inception Technology Co., Ltd
    2019.02-2021.03(2 years)
    1. UX Research: Define plan (location, target, Budget) and methodology pursuant to goal, business requirement, budget, and timeline.Create UX research strategy and goal and manage the research team.2. User Interview: Plan and conduct interviews in order to find users insights3. User Experience Design: Design product functions and features and recheck User Experience and usability flow.4. Usability Testing: Validate the design with potential users with their real environment.5. Wireframe Design: Bring all research and analysis to develop to be visualized sit side by side with UI designer6. Collaborate and work closely with developers, business manager, and compliance team7. Business Analysis: Create a business requirement for the new product, analyze business flow, related parties/stakeholders, and related API parties. 8. Project Management: product and development, collaborate with the development and business team.
  • UX/UI Designer, UX Research, Brand Strategist and Business Designer

    Freelance UX/UI Designer and Strategist, UX Research, and Business Designer
    2016.08-2019.01(2 years)
    - User Experience - Research, Design, and strategic making.With user research and analysis, industry analysis, competitor analysis, benchmark and project the upcoming trend.- User Interface - Design & Strategic Design.Based on UX and Design thinking Methodology which included research & analysis.- Business Design - Business Development, Marketing, Branding, competitive analysis, industry analysis, benchmark, and strategic making.
  • Brand Strategist & UX Designer

    Dash Research Asia
    2018.02-2018.12(a year)
    Branding & marketing, communication strategies, social media and web design, graphic design, etc.
  • Senior User Experience Designer

    Predictive
    2018.01-2018.01
    UX Research: Define plan and methodology pursuant to clients goal, budget, and timeline.User Interview: Plan and conduct interviews in order to find users insightsUsability Testing: Validate the design with potential users with their real usage.UX Analysis: Analyse all UX point of viewInformation Architect: Ideate the site structure & Cluster IdeaUX Strategy: Define the strategy and approach of UX related to Client businessWireframe Design: Bring all research and analysis to develop to be visualizedResponsive Design: Contribute all insights into final High Fidelity responsive design
  • User Experience Researcher

    Kering
    2017.01-2017.01
    Web analytic, User research & analysis, user testing, Benchmarking, Heuristic Evaluation, customer insights research
  • UX Analyst

    Experientia
    2015.01-2015.01
    Benchmarking, Competitor Analysis, Business Analysis, Market and Industry Analysis, Strategic Analysis, User Experience research and analysis, Services & Products design, etc.
  • Freelance Journalist

    Tourism Authority of Thailand
    2014.07-2014.12(6 months)
    Author over 150 articles to promote Thailand Tourist Attraction places
  • Tax Consultant

    PwC
    2013.08-2014.10(a year)
    Transfer pricing for multinational enterprise (reports, company and competitor analysis, industry and business analysis, benchmarking, etc), Tax Planning, Tax Investigation and Tax & Legal Advice, Research Tax and legal regulations, revenue rulings, etc
  • Liaison

    World Book 2013
    2013.01-2013.01
    Interpreter, manager, facilitator, etc of VVIP delegates, Minister of Home Affairs, Brunei Darussalam, of World Book event 2013
  • International Law Researcher

    Permanent mission of thailand to the United Nations Headquarter
    2011.04-2011.06(3 months)
    Attending the conference, United Nations General Assembly; convention, conference, Ad-Hoc the law of the sea, Attending the seminar, Threatened Island Nations: about the global warming issues currently occurs which has a significant impact to the Island State who would soon be sunk under the sea, hosted by Columbia University, etc.

Educational experience

  • School of Visual Arts

    Interaction Design summer intensive course
  • Domus Academy

    Business Design master of business design
  • Thammasat University

    Tax Law/Taxation tax certificate
  • จุฬาลงกรณ์มหาวิทยาลัย

    นิติศาสตร์ เอกสาขากฎหมายระหว่างประเทศ bachelor of laws (ll.b.) major in international law
  • Yothinburana School (English Program)

    Science & Math, Chinese-English high school
  • University of Michigan - School of Information

    User Experience online study
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