• Prioritized rapid customer outreach to drive higher conversions for new leads• Applied customer-centric support to ensure customer satisfaction and business retention.• Consistently achieved top outreach KPIs (lead outreach per day) driving higher sales.• Categorized high-value leads based on their location, phone number area code, and available demographic information, improving leads funnel and sales conversions. • Utilized CRM (Salesforce) scheduling to set up strategic reminders and follow-up meetings to push leads through our sales funnel and increase conversions.• Supported high-quality lead tracking by maintaining a detailed record of lead interaction to personalize future communications, build stronger relationships, and address specific needs more effectively. My approach also enabled seamless handovers between team members, ensuring continuity and consistency in our outreach efforts.• Collaborated with the marketing team to drive customer-centric messaging across all marketing campaigns, optimizing lead generation and lead quality, while fostering a cohesive teamwork mentality focused on superior sales performance.

• Utilizing Salesforce for candidate outreach and document their interest level alongside theirspecific needs.• Monitoring student engagement history and creating dynamic outreach based on priorcommunications.• Facilitating the relationship between the larger Enrollment team and qualified candidates tostreamline the application process.• Maintaining high standards for student engagement, documentation, and referral to simplify the overall enrollment process & organizational workflow.

• Created campaign ad for the social media platform Instagram.• Presented Strategic recommendations for the brand to expand in other markets.• Utilized creative skills and industry knowledge to design and deliver impactful content that effectively promoted thecompanys products/services.

-Managed the 2 social media platforms (Facebook, and Instagram) of the company.-Measured the consumers satisfaction with the products by checking the likes and shares on the social media page.-Conducted market research for the launch of new product.