
KACHAPITCH
Customer Service Representative
Female22 y/oOther legal positionsLive in ThailandNationality Thailand
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Work experience
Customer Service Representative
Metropolitan Electricity Authority - Bangkok2024.09-2024.12(4 months). Responded to customer inquiries regarding electricity services,billing, and technicalissues Delivered accurate and timely solutions, ensuring customer satisfaction Documented customer interactions in the system for record-keeping and follow-up Maintained professionalism and effective communication under high- pressure situationsPassenger Service Agent
Lufthansa Service Thailand2024.01-2024.04(4 months)Greeted passengers and assisted with their inquiries Answered customer questions regarding flight information, airport amenities, and travel regulations Managed customer complaints in a professional manner while providing solutions to resolve issues Demonstrated strong problem solving skills when dealing with difficult situations involving customers or personnel Greeted passengers and provided boarding instructionsTeacher's Assistant
Environmental and Social Foundation2023.08-2023.12(5 months)Supported teachers by preparing materials, setting up equipment, and organizing supplies Assisted teachers with creating and maintaining a safe, orderly learning environment . Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration
Educational experience
Srinakharinwirot University
General Educational Development2020.05-2024.05(4 years)Second Honor
Languages
Thai
Native
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