Jennifer Miller,
East Lansing, Michigan, United StatesNationality United States
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Work experience
Academic Advisor & Admissions Coordinator
Michigan State University2019.02-Current(7 years)Processing admissions and applications for the Master in Food Safety program. Advising students, handling communication to prospective and current students and alumni.Center Coordinator
Michigan State University2016.11-2019.02(2 years)Served on Hiring Committee for Academic Specialist position.Organize and plan events with vendors and specialist (meetings, webinars, training, retreats),Creating agenda for monthly staff meetings, distributing meeting minutes, and follow up on actionitems.Processing reimbursements for non-travel and travel (both international and domestic) for sixteenAcademic Specialists, processing DV payments for vendors and services, submitting requisitions.Maintain CRFS bulletin boards, vendor printing, maintain Community Sustainability website.Assistance with creating and updating Standard Operating Procedures.Schedule meetings for director of the Center for Regional Food Systems (CRFS).Program Coordinator
Michigan State University2013.09-2016.11(3 years)Event planning and organization (orientations, career fairs, and student activities). Organizedsuccessful career fairs for the Business Analytics program and increased employer count from 30 to 50from 2014 to 2015.Schedule interviews and meetings for directors of Master’s programs.Supervising three student employees and one graduate assistant.Processing reimbursements, conference registration, procard processing, copying, seating charts,document editing, for faculty members.Processed over 700 applications and 210 admissions for the MS in Accounting and MS in Businessanalytic programs per year using both GAMS and Apply Yourself software. Compiled requireddocumentation for processing admissions – RAFs, official transcripts, test scores, bank statements andaffidavit documentation.Backup support for entering student payroll into EBS.Checked, answered and maintained four email accounts for two programs addressing student inquiriesand concerns.Administrative Assistant/Assistant Project Manager
ManpowerGroup2012.08-2013.09(a year)Schedule meetings, take meeting minutes, managed schedules, presentation preparation, running Excel reports, Data Entry, Assisted with major projects, obtained licensing and documentation for software, Software testing, managing vendors. Manage IT ticket demands. Assemble Power Point presentations for company leadership.-Assisted with AS400 upgrade with license transfers for over 20 software vendors-Managed a consistent schedule to comply with all company audit requirements-Obtaining vital documents from users to move forward open issues-Communicated effectively with users to obtain vital documents required to resolve open issuesService Agent III
DHL2004.01-2007.09(4 years)Customer Service, Answered phone, front desk, problem solving, mapping addresses, teamwork skills, documentation, Fork Lift Operation, Filing, copying, lifting, organization, multitasking, errands, credit, cash and check processing.Department Aide II
Michigan State University2001.08-2004.01(2 years)Multi-line phone, filing, copying, greeting clients, database entry, supply ordering, lifting, cleaning, running campus errands, class enrollment, created and maintained the software organization system.
Educational experience
Concordia University-Wisconsin
Doctorate of Education in Leadership in Innovation and Continuous Improvement doctor of education - eddMichigan State University
Higher Education/Higher Education Administration master of arts - maMichigan State University
3.75 graduate certificate in online teaching and learningMichigan State University
Higher Education/Higher Education Administration graduate certificate in teaching and learning in postsecondary educationMichigan State University
Interdisciplinary Studies, Human Capital and Society baMichigan State University
minor in organizational leadershipMichigan State University
music teacher education - voiceHolt High School
3.71 diploma
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