Jenna
Raleigh-Durham-Chapel Hill AreaNationality United States
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Work experience
Admissions Coordinator
UNC Gillings School of Global Public Health2021.08-Current(5 years)Manages all aspects of the admissions process for the MPH degree at the nation’s top public school of public health. Assists in identifying, recruiting, and enrolling a new academically strong student class each academic year. Articulates admissions policies and procedures to prospective students, reviews academic credentials of applicants to make appropriate recommendations regarding admissions decisions to the MPH program. Co-manages the application review process for the residential and online MPH programs by providing systems training, weekly reports with next step action items for admission committees, and submits admission decisions to the Graduate School. Assists with recruitment funding training, and travel for recruitment events as needed.Reader/Evaluator
Measurement Incorporated2015.05-2024.06(9 years)Reader/Evaluator of computerized student responses for the Smarter Balanced Assessment Consortium, iLearn, and NJ Student Learning Assessment Projects- read and scored approximately 150 sets of student responses daily in the fields of Mathematics, Language Arts, and Science. Scoring criteria included but was not limited to: Organization and Purpose, Evidence and Elaboration, Conventions, and Mathematical Processes.Student Awards and Funding Coordinator
UNC Gillings School of Global Public Health2019.09-2021.08(2 years)Managed more than $500,000 in current and prospective student funding, recruitment funding, and student emergency funds. Served as liaison between multiple units to ensure the proper management, delivery, and reporting on current awards. Assisted with schoolwide recruitment events. Counseled students to help them identify scholarship opportunities; communicated award guidelines, processes, and deadlines with the school. Managed schoolwide selection committees, and coordinated award notification and donor stewardship processes. Organized the development of an internal student jobsite, to inform students of available employment opportunities. Prepared emergency funding resources and messages for students impacted by COVID-19.Scholarship Coordinator
UNC Wilmington2015.12-2019.09(4 years)Processed and posted over 3,000 ($4 million) in institutional and outside scholarships to students’ accounts annually, communicated with scholarship donors and students, verified student eligibility for scholarships via NCSEAA, VSAC, and other portals, scholarship reconciliation for audit purposes, completed deposit transmittals, reviewed scholarship applications and updated donor information via the NextGen software, and handled various administrative duties within the Office of Scholarships and Financial Aid.SOAR Ambassador Program Intern (Fall 2017)- reviewed student applications, assisted with group meetings and led discussions and activities during meetings, developed and distributed a monthly newsletter, reviewed and updated student program requirements, addressed student questions and concerns, and hosted individual student meetings. http://www.uncw.edu/finaid/soar.htmlAdministrative Assistant
UNC Wilmington2015.07-2015.12(6 months)Assisted the Accounts Payable Department with handling campus and federal mail, receiving and processing approximately 25 university check requests, scanning and distributing invoices, documenting, handling, and distributing university checks, using the Banner and Image Now online database systems to enter information, and using the uShop purchasing system to order office suppliesAssisted the Travel Department with receiving and processing employee requests for travel reimbursements and registration assistance, approving reimbursement and registration checks via the UNCW online travel system, and scanning paperwork to the Image Now database after approvalCustomer Service Clerk
Harris Teeter2015.01-2015.05(5 months)Trained to provide customer service of high quality in a fast paced environment, accept and verify various forms of currency, and ensure a safe environment in which all customers and employees feel welcomedUsed online database to download and fulfill 15 online shopping orders daily, and provided verbal and electronic correspondence between customers and employeesOffice Assistant
UNC Department of Housing and Residential Education2013.08-2014.12(a year)Trained in office management, customer service, writing incident reports, federal mail distribution, collecting inventory, and more; Utilized computerized database system to enter and retrieve student informationSummer Intern
Coastal Horizons Center, Inc.2013.05-2013.07(3 months)Trained in filing medical records, writing and organizing client therapy notes, completing roughly 50 patient discharge summaries to summarize services received and patient mental state at the conclusion of servicesUsed Alpha CM database to manage clinician schedules and to provide correspondence between clinicians and patientsCo-facilitated adolescent anger management group and adult substance abuse groups, leading activities in which clients determine alternative strategies for dealing with personal issues and hardshipsResident Advisor and Multicultural Advisor
UNC Department of Housing and Residential Education2012.08-2013.05(10 months)Trained in crisis management, planning and organizing programs and events, writing incident reports, completing facility inspections, and serving as a mentor and resource to 20 residents in a traditional hall style communityMulticultural Awareness Advisor: Trained staff members to acknowledge diversity and social justice issues in residence halls
Educational experience
University of North Carolina at Wilmington
Higher Education/Higher Education Administration master of education (m.ed.)University of North Carolina at Chapel Hill
Psychology bachelor of arts (b.a.)Pender High School
College/University Preparatory and Advanced High School/Secondary Diploma Program high school diploma
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