Sarah 's Resume

Sarah

OPERATIONS MANAGER, SALES AND CUSTOMER SERVICE

Female

33 y/o

Sales representative/Customer Representative/Key Account Sales/BD Manager/Account Manager/Sales Administration/Back Office/Sales Operations/Sales business analysis/City Manager/Key Account Sales Management/Regional Sales Manager/Supervisor/Business Specialist/Assistant/Sales Manager/Supervisor/Customer Success/Pre-sales technical support/After-sales technical support/Solution/Marketing Planning/APP promotion/Marketing/Business Data Analysis/Marketing Specialist/Market research and analysis/Marketing Assistant/Social Media Operations/English Translation/Others

Live in Kenya

Nationality Kenya

Operations Manager, customer support and sales
S and J Agro Enterprises Ltd
2019.05-Current
(7 years)
Managed daily sales and customer support operations for an agricultural and industrial equipment business. Handled customer inquiries, product recommendations, quotations, negotiations and sales follow-ups. Provided technical guidance on agricultural machinery, spare parts, accessories, generators, solar equipment, pumps and other equipment. Coordinated orders, deliveries and after-sales support while maintaining strong relationships with customers and suppliers. Assisted customers in selecting suitable machinery based on their operational and technical requirements and supported business development through customer acquisition and follow-up.