(1 tahun 4 bulan) - Lead technical and business presentations to prospective and existing clients, effectively communicating value propositions and complex solution architectures to support sales engagement and deal closure. - Develop innovative, scalable, and customer-centric solutions in the telecommunications and ICT domain, tailored to meet specific client requirements, industry standards, and organizational capabilities. - Analyze and address both technical and business challenges by delivering actionable insights and aligning customer needs with practical, future-ready solutions. - Perform comprehensive calculations for infrastructure development, including BOM, resource requirements, and financial projections (CAPEX & OPEX), to support accurate and efficient project planning. - Make sound decisions on solution direction, technology stack, and commercial approach in alignment with company strategy and customer priorities. - Craft compelling proposals, RFP/RFQ responses, and technical documentation, including solution descriptions, diagrams, pricing assumptions, and implementation approaches. - Create detailed network topology diagrams, logical/physical architecture designs, and integration blueprints to visualize and explain technical solutions. - Conduct thorough business analysis to identify customer pain points, define use cases, and recommend the most suitable technology and service strategy. - Apply hands-on experience in data center infrastructure planning, connectivity, co-location, and managed services to deliver high-impact solutions that meet enterprise and carrier-grade requirements.

(3 tahun 8 bulan)

April 2024 - Agustus 2024 (5 bulan) - Designing and implementing strategies to boost customer loyalty and satisfaction. - Collecting and analyzing customer data to understand behavior and preferences. - Using data insights to make evidence-based decisions for retention programs. - Ensuring loyalty programs run smoothly and achieve desired results. - Collaborating with the marketing team to develop retention campaigns targeting at-risk customers. - Monitoring the performance of customer retention initiatives and reporting results to senior management. - Preparing monthly, quarterly, and annual reports on customer retention metrics. - Providing feedback to the product development team based on customer input and market trends. - Working with the product team to ensure offerings meet customer needs and expectations.

Oktober 2023 - April 2024 (7 bulan) - Engage with customers to understand their technical requirements and business objectives, and propose effective solutions accordingly. - Collaborate with the sales team to develop compelling and customized presentations, demonstrations, and proposals to showcase the company's offerings. - Conduct thorough analysis of customer needs and market trends to identify opportunities for new solutions and product enhancements. - Design and architect innovative and cost-effective solutions that align with the company's product portfolio and capabilities. - Act as a liaison between the customer and the internal technical teams, providing comprehensive support throughout the sales cycle. - Develop and maintain a deep understanding of the telecommunications industry, staying updated on the latest technologies and market trends. - Support the development of technical and financial models, ensuring accurate cost estimates and pricing strategies. - Collaborate with the product development team to provide insights for the development of new products and features based on market demands and customer feedback. - Participate in industry events, seminars, and conferences to promote the company's solutions and enhance the brand's visibility in the market. - Provide training and knowledge transfer sessions to the sales team on technical aspects and product updates.

Juni 2022 - Oktober 2023 (1 tahun 5 bulan) - Creating development plans and forecasting sales targets and growth projections - Identifying market opportunities through meetings, networking and other channels - Meeting exsisting and potential clients and building positive relationships - Liasing with colleagues to develop sales and marketing strategies - Preparing financial projections and sales targets - Attending events such as exhibitions and conferences - Preparing sales presentations and participating in sales meetings - Producing report for management - Training business developers and sales colleagues - Working in a client's business or in an office - Developing and innovate product and knowledge - Developing and managing business intelligence solutions for the client - Providing reports through office applications to improve business processes - Collaborating with team members for the purpose of collecting data and executing the company's mission - Analyzing business requirements and processes and recommending them to the management and executives for implementation - Creating and maintaining documentation that includes the design, requirements and user manuals for client - Identifying the development needs for the purpose of streamlining and improving the operations of the organization for efficiency and profitability

Februari 2022 - April 2022 (3 bulan) - Identify potential clients in the targeted market and do research on the prospective client's business and equipment needs. - Develop relationships with prospective clients while maintaining existing clients. - Negotiate and close agreements with clients. - Manage the entire sales cycle (prospecting-discovery-solution proposing-presentation-negotiating-closing). - Collaborate with delivery team to ensure contracted product specifications are executed on time and as agreed. - Plan and build a solid pipeline on qualified sales opportunities and proactively follow-up leads. - Follow up on customer business requirements post-implementation to identify additional potential opportunities. - Aggressively develop and manage strategic accounts.

5 tahun 6 bulan Juli 2020 - Februari 2022 (1 tahun 8 bulan) - Engage with clients to understand their technical requirements and challenges. - Present and articulate our product offerings, highlighting their features, benefits, and value propositions. - Collaborate with the sales team to develop customized technical solutions that align with clients' needs. - Conduct product demonstrations and effectively communicate how our solutions address clients' pain points. - Assist in creating detailed technical proposals, including product specifications, configurations, implementation timelines, and cost estimates. - Provide timely and comprehensive responses to client inquiries regarding technical aspects of our products and their integration. - Design and architect tailored solutions that optimize the utilization of our products within clients' existing infrastructures. - Collaborate with cross-functional teams to identify sales opportunities, devise sales strategies, and ensure proposed solutions meet clients' expectations. - Gather client feedback and insights to contribute to product enhancement discussions. - Deliver product training to clients, enabling them to maximize the value of our offerings. Februari 2020 - Juli 2020 (6 bulan)