Work experience

• ThousandEyes Channel Technical Solutions Architect - APJC

  ThousandEyes (part of Cisco)

  2021.10-Current

  (4 years)

  (3 years 11 months)
• Application Performance Architect

  Ikara Group

  2016.08-2021.10

  (5 years)

  (5 years 3 months) Application Performance Consulting Alignment of APM and NPM tools to Customer Contracts to achieve better outcomes for vendors and customers. Working knowledge of Continuous Integration / Continuous Delivery of APM And NPM Tools into Ikara platform Developed Strong pattern recognition skills, ability to analyse large datasets. Developed Ability to conduct performance analysis across multiple business functions Orchestrated Correlation and Collaboration across multiple IT silos Working with businesses to ensure that people, process, and technology are aligned and function as planned Practical experience on continuous improvement methods and techniques Practical experience of process management
• Senior Solutions Consultant

  UXC Connect

  2011.07-2016.08

  (5 years)

  (5 years 2 months) • Received national award for service delivery excellence to UXC customers. • Increased riverbed sales and worked closely with vendor to allow UXC to become the second riverbed Diamond partner in Australia. • Architected advanced riverbed solutions for large healthcare organizations, oil and gas corporations such as Xstrata coal, Arrow Energy, Blue care, Queensland Health, NSW Transport, QLD Department of Communities • Architected and deployed mining and entertainment calix E7 GPON solution for the chevron Wheatstone project in remote western Australia, providing secure IPTV, Room Access Control, data and voice. • Architected riverbed cascade application performance monitoring for various UXC customers all over Australia to diagnose poor application performance bottlenecks and help architect a better application performance outcome for users. • Tech lead and team leader in remote and demanding environments.
• Principal Technology officer

  Department of Health, Queensland

  2010.01-2011.06

  (a year)

  (1 year 6 months) worked on the riverbed proof of concept project worked with medical imaging teams to unsderstand and improve application performance for specialists working in queensland hospitals deployed riverbed technology throughout major queensland hospitals deployed riverbed technology to remote torres strait medical centres
• Network Engineer

  Department of Emergency Services

  2008.08-2010.01

  (2 years)

  (1 year 6 months) received recognition from community safety minister for work in helping the department respond to the somoan earthquakes. received award for outstanding service to the department re designed 501 tango command and control fire truck deployed riverbed across department of community safety deployed and designed ICT infrastructure for Queensland fire and rescue service and Queensland ambulance service re designed the SIMT (state incident management team) ICT infrastrucutre to utilise new technology and utilise optus sattelite service.
• Network Administrator

  GHD

  2005.08-2008.08

  (3 years)

  (3 years 1 month) Deployed all IT infrastructure for new international GHD offices in Beijing, Hong Kong, Hanoi, Ho Chi minh city, and charlotte north carolina Supported international IT Teams to deploy new infrastructure Supported US IT operations both onsite and remotely managed cisco network infrastructure

Certificates