Summary

Work experience

• Technical Support Engineer

  Thorlabs

  2021.12-Current

  (4 years)

  - Technical support and assistance to international scientific and industrial customers in the field of photonics with a focus on post-sale and service requests - Gained deep insights into customer applications in order to solve problems, trouble shoot and work with customers to guide them to the best possible product solutions for their applications and experiments - Close collaboration with global sales and service teams - Provided feedback to engineering teams to improve quality and influence the design of new products Show less
• Office Manager

  Hyperganic Group

  2021.05-2021.07

  (3 months)

  - the first point of contact for inbound contact requests - managed the daily office processes at Hyperganic in Munich - was responsible for accurate bookkeeping and document digitalization - organized meetings, calls and travel itinerary - assisted the team in ad-hoc tasks and ensure office supplies are stocked
• Paralegal

  Global IP Europe Patentanwaltskanzlei

  2017.04-2020.06

  (3 years)

  • Assisted supervisor on production of PowerPoint presentation for European Patent Office (EPO) teaching material • Drafted and translated patent applications from German to English • Conceptualised patent application technical drawings using CorelDRAW • Developed and delivered annual, monthly, quarterly profits/loss statements in Excel for management • Resolved invoice discrepancies in the company’s accounting • Reduced operating costs through properly monitored and good cost estimation • E-mail/postal correspondence and general administrative work • Tracked inventory and ordered office supplies encouraging cost-effective solutions Show less
• Research Assistant

  German Aerospace Center (DLR)

  2019.01-2020.04

  (a year)

  • Focus: Analysis of Atmospheric Gravity Wave Parameters with Keograms and a 2D Fast Fourier Transform
• Office Assistant

  Dehns Patent and Trade Mark Attorneys

  2016.08-2016.10

  (3 months)

  • Managed communications with clients with respect to search reports • E-mail/postal correspondence and general administrative work
• Intern

  Ministry of Education, Singapore (MOE)

  2010.02-2010.09

  (8 months)

  • Supported the Organisation Development Division (ODD) on project administrative tasks, such as producing spreadsheets and taking minutes during meetings • Conducted qualitative and quantitative surveys on enterprise risk management across 8 divisions of the Ministry • Collated data and produced comprehensive spreadsheets used by employees in discussions with senior management
• Small Arms Technician

  Singapore Armed Forces (SAF)

  2007.01-2008.11

  (2 years)

  • Trained as a small arms technician for 3 months at the Ordnance Engineering Training Institute • Developed detailed mission plans for over during military simulation exercise • Exercised close attention to detail when repairing and servicing large volumes of firearms on a daily basis around tight deadlines • Took inventory of squadron’s supplies as quartermaster

Educational experience

• University of Augsburg

  Master of Science (MS), Physics, 2,23

  • Master’s thesis: “Analysis of Large-Scale Atmospheric Gravity Waves as Observed in Keograms of OH-Airglow Images” Master’s thesis grade: 1,3 Supervisor: Prof. Dr. Michael Bittner Overall grade: 2,23 • Relevant modules: Solid State Physics, Solid State Spectroscopy, Ion-Solid Interaction, Physics of Energy Technologies, Atmospheric Physics, and Organic Semiconductors • Minor Subjects: Porous Functional Materials, Advanced Solid State Materials, and Materials Chemistry
• Ludwig-Maximilians Universität München

  Bachelor of Science (BSc), Photonics, Optics

  • Bachelor’s thesis: “The Ising Model in One Dimension” • Relevant modules: Free-Electron Laser, Application of High-Intensity Laser Pulses

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