Felicia Sullivan,
Greater BostonNationality United States
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Work experience
Founder | Nonprofit Leadership, Strategic Planning, Organizational Development
Forge Consulting2005.01-Current(21 years)A nearly 20-year-old consulting shop dedicated to building the capacity of small and mid-sized, mission-driven organizations.Founder and principal consultant working with emerging field experts to facilitate strategic visioning and planning, grant writing, board development, and leadership advising.ACHIEVEMENTS▪ Conducted a half dozen strategic visioning and planning efforts for nonprofits in mid-sized urban setting with broad and diverse inputs, including multi-lingual supports▪ Facilitated a two-day future vision retreat for an intersex advocacy group with a national and international presence▪ Created a research performance task and assessment rubric for a national youth organizing group's research director searchAdjunct Faculty | Teaching, Curriculum Development, Nonprofit Management
University of Nebraska at Omaha2018.09-Current(8 years)A top-ranked four-year research 2 institution in Nebraska serving over 15,000 students with 200 programs of study across 6 different colleges and has over 60 classroom, student, athletic, and research facilities spread across 3 campuses.Teach online graduate and undergraduate courses in the School of Public Administration primarily related to nonprofit organizations and management.ACHIEVEMENTS▪ Conducted 16 asynchronous classes on Canvas (12 at the graduate level), reaching over 300 students ▪ Design a new course offering on nonprofits and advocacy that is now included in the graduate program offerings▪ Facilitated the design and delivery of strategic planning input sessions with faculty in the School of Public AdministrationAdjunct Professor | Teaching, Curriculum Development, Research
Southern New Hampshire University2021.12-Current(4 years)A leading online university with innovative approaches to post-secondary learning, including a system grounded in competency-based learning.Designed and delivered courses to teacher-leaders on research methods and processes in a Master of Education in Leading and Learning in a Competency-based System.Director | Research, Program Evaluation, Data Analysis, Data Visualization, People Management
Jobs for the Future (JFF)2021.10-Current(5 years)A national, 40-year-old nonprofit working to transform the workforce and education systems for equitable economic advancement with 350+ staff and $100M+ in revenues.A senior leader with a cross-functional research group managing an active portfolio of a dozen research, evaluation, and impact measurement efforts to aid organizational learning and decision-making.ACHIEVEMENTS▪ Lead a portfolio of 12 active evaluation and impact measurement projects related to workforce and education interventions for low-wage worker economic mobility with a focus on the implementation of technology-oriented products including user inputs; accountable for 8 researchers and analysts ▪ Awarded over $1.4M for evaluation services in support of a leading corporate social responsibility office in a Fortune 500 company, with a focus on IT-oriented upskilling and online learning platforms.▪ Produce dozens of high-impact reports, data visualizations, and field-facing communications to aid decision-making and program improvement, including a research-backed guide jointly published with the College Board on career decision-making and choice for adolescents▪ Initiated implementation and adoption of new technologies and research processes for a 15-member research teamAssociate Director | Research, Program Evaluation, Data Analysis, Report Writing
Jobs for the Future (JFF)2018.02-2021.10(4 years)Led major research and evaluation efforts with a focus on outcomes and scaling of educational interventions to strengthen workforce opportunities for those facing systemic barriers.ACHIEVEMENTS▪ Principle investigator on $1.3M, three-year research practice partnership funded by the Hewlett foundations to explore scaling of soft skills in K-12 systems▪ Led multi-year evaluation of a Fortune 100 technology company's career certificate offerings delivered by 100 community colleges and over three dozen nonprofit organizations▪ Published 4 thought leadership pieces on scaling performance assessments and co-authored a white paper on building strong research-practice partnerships for a leading think tank on teaching.Senior Researcher | Research, Program Evaluation, Data Analysis, Data Visualizations, Report Writing
Tufts University2012.07-2018.02(6 years)Leading national research center on youth voting, political engagement, and civic education. CIRCLE (Center for Information, Research, Civic Learning and Engagment) is housed in a national research 1 university serving over 12,000 students across 90 undergraduate and 160 graduate programs across ten schools.Led efforts in a fast-paced and productive research environment using diverse methods and research designs towards high-level impact in practice and policy domains towards improved youth civic and political engagement opportunities.ACHIEVEMENTS▪ Guided 20+ research and evaluation projects using diverse designs and methods, working with a 4-person action research team and external partners ▪ Translated research into field-facing products such as an online seminar with 80+ participants, a white paper on digital badging, and interactive maps and visualizations ▪ Won over $200K in funding via grants and consultant contractsAssociate Lecturer | Teaching, Curriculum Development, Instructional Design
University of Massachusetts Boston2006.01-2018.01(12 years)Public Research 2 University serving almost 16,000 students and ranked as the third most diverse university in the United States. Developed, taught, and advised on graduate and undergraduate competency-based courses related to program monitoring and evaluation, community media and technology, civic engagement, and critical and creative thinking. ACHIEVEMENTS▪ Conducted 23 synchronous and asynchronous classes via Blackboard (5 at the graduate level), reaching over 250 students▪ Ported in-person classes into the learning management system, adjusting design to meet new learning modality▪ Provide practitioner lens into the development of program competencies, learning outcomes, and field research for community media and technologyAssistant Coordinator | Teaching, Program Management, Social Media
University of Massachusetts Boston2011.01-2012.12(2 years)Assisted the growth and development of a graduate program focused on science and technology in social contexts within the UMass Boston Graduate program in College of Education and Human Development's Critical and Creative Thinking program. ACHIEVEMENTS▪ Designed and conducted marketing and outreach efforts to increase student engagement and community-building▪ Facilitated monthly collaborative research endeavors to build communities of knowledge for scientists and technologists.Manager of Operations and Programs | Grant Management, Financial Reporting, IT
ONE Lowell2009.06-2011.10(2 years)Immigrant advocacy organization serving Lowell, MA, with a $400K+ operating and 6 FTE staff.Administered operations program reporting, and financial reports. Advising executive leadership as needed.▪ Controlled financial processes of a $400K+ operating budget; maintained financial and reporting compliance for government contracts▪ Guided collection of data and evaluation materials for a school-based program serving 100+ “at-risk” youth; advised executive leadership▪ Tracked financials and ensured compliance with finance and campaign regulations for local electoral ballot initiatives▪ Implemented a broad range of communications – web, print, audio, video, social networkingExecutive Director | Nonprofit Leadership, Fundraising, Event Planning, IT
Organizers' Collaborative2006.10-2008.02(a year)A small grassroots organization that identified and developed low-cost, open source, replicable technology, software, and training that meet the organizing, outreach, and fundraising needs of small nonprofits.Strategically directed the organization to build new capacity and partnerships as it moved into a new phase of work.ACHIEVEMENTS▪ Executed annual conference for open source and social impact technologists with over 170 participants, generating $16K in revenue▪ Reorganized financial reporting systems to track expenditures of $150K budget by project▪ Transitioned organization from founder’s organization; established new partnershipsDirector | Nonprofit Leadership, Program Development, Teaching, Grant writing, Media Production, IT
Lowell Telecommunications Corporation1997.01-2006.01(9 years)An active community media arts and technology center serving over 400 members and 45 community-based organizations in Lowell, MA, with an operating budget of over $650K.Orchestrated education, digital media production, and community technology activities. Managed staff and budgets. Raised funds through grants and other philanthropic activities. ACHIEVEMENTS▪ Generated 15% of total revenue for organization; awarded successful $1M grant from US Department of Education; Matched with additional $560K in resources (in-kind and cash) ▪ Offered over 40 discrete media and technology training programs per year serving over 1700 individuals within a multicultural, working-class, urban community▪ Produced an average of 4 hours of digital TV content a month highlighting local nonprofit, arts, and ethnic communities▪ Led the expansion and upgrade of the organization's IT resources from a peer-to-peer to a client-server LAN, increasing communication and productivity for 10 employees and 50 regular members▪ Established partnerships with over three dozen local non-profits; provided consulting services; & advocated for technology access & education within the broader communityEducation Director | Program Development, Grant writing, Program Evaluation
Boston Film Video Foundation1995.01-1997.01(2 years)Nationally recognized nonprofitt media arts organization serving independent film and video makers in New England with a budget of $640K and 6 FTE staff.Directed educational program. Managed budget, staff, marketing, and outreach activities. Provided IT support to the organization.ACHIEVEMENTS▪ Offered 200 courses per year with an enrollment base of 1000+ students, generating $160,000 annually (25% of the organizational budget)▪ Developed new offerings in multimedia and digital video production to meet increasing student demand▪ Implemented strategies for digital video, multimedia, LAN, and Internet systems, improving organizational efficiency▪ Developed long-term creative partnerships resulting in significant in-kind support
Educational experience
University of Massachusetts Boston
Public PolicyUniversity of Massachusetts Boston
Public PolicyUniversity of Illinois at Chicago
Educational Research MethodologyNew School for Social Research
Media StudiesSaint Lawrence University
Government
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