Work experience

• Customer Success Account Manager

  Microsoft

  2020.10-Current

  (5 years)

  Self Summary I help identify and provide areas of opportunity where cloud solutions could greatly impact results. I am dedicated to partnering and connecting with leaders to discover if and how cloud solutions and other technology advancements can bring significant value to their businesses. I’m happy to connect with Digital Enthusiasts and Technology Lovers! PS: I’m an ISFJ Personality. Experience (4 years 11 months) - Act as a Trusted Advisor to the customer in their digital transformation journey. - Build, manage, and delivers customer technology portfolios - Evaluates and analyze customer needs through long-term relationship building. - Ensuring customer satisfaction by becoming the voice of my customer and assisting them in realizing the value of their investment
• Cloud Sales Engineer

  Oracle

  2020.06-2020.09

  (4 months)

  3 years 2 months - Responsible for broad-based solution selling and monitor GoLive and operations of Oracle Solution - Territory planning and provide technical support to field sales - Work closely with Cloud Architect that help drive customer success and cloud consumptions
• Solution Consultant

  Oracle

  2019.03-2020.06

  (a year)

  (1 year 4 months) - Covering the APAC Region in remote delivery of solution design and architecture to end users (Specifically on the IaaS & PaaS Layer) - Conduct workshops and enabling cloud adoptions for customers - Assisting Account Managers in solution development & presentation as well as supporting them in deal closure Area of specialization: 1) Oracle Autonomous Database/ Autonomous Transaction Processing 2) Analytics
• Business Development Consultant

  Oracle

  2017.08-2019.02

  (2 years)

  (1 year 7 months) I aid businesses from SME to Multinationals in growing and transforming their business environment to Cloud Environment by engaging in social selling through building relationships and providing solutions to customers about Cloud Computing. I am involved in lead generation and work closely with pre-sales consultant in engaging and providing the right solutions to end customers. I am based in Oracle Malaysia KL Hub, handling Singapore markets with 3 team members. Working closely with Singapore Account Managers and Pre- Sales Consultant whereby they based in Singapore. Achievements: - Achieved 144% Total Pipe Value in FY18 Q2 - Achieved 180% Cloud Pipe Value FY18 Q2 - Awarded Best ASEAN TECH Team for FY18 H2 - Achieved 260% Total Pipe Value in FY18 Q4 - Achieved 110% Cloud Pipe Value in FY18 Q4 - Achieved 166% Total Pipe Value in FY19 Q1 - Achieved 103% Cloud Pipe Value in FY19 Q1 - Awarded Gold-Class Employee for highest Pipe Generated and Big Closure in FY19 Q1 -Achieved 184% Total Pipe Value in FY19 Q3
• Marketing Intern

  Volvo Trucks

  2017.01-2017.04

  (4 months)

  Work as an intern in handling event management and PR activities. Tasked with designing and creating promotional banners for any upcoming events or advertising activities. Also involves in customer prospecting, working closely together with salespeople to provide leads generation. Successfully launched the new Volvo FH13 & FH16 Trucks on 19th of April.

Educational experience

• INTI International University & Colleges

  International Business

  2014.01-2017.01

  (3 years)
• Kolej Universiti Antarabangsa Nilai

  Business/Commerce, General

  2013.01-2014.01

  (a year)

Certificates