Work experience

• Head of Global Retail Excellence

  Dyson

  2025.02-Current

  (6 months)

  5 years 7 months
• Head of Retail Excellence

  Dyson

  2023.06-2025.03

  (2 years)

  (1 year 10 months) Lead diverse team of 9 covering store design & build, training & development and retail performance marketing in developing and executing end-to-end retail strategies for 80+ stores nationwide, managing a multimillion-pound budget to enhance in-store experiences and consumer journeys.
• Global Senior People & Training Manager

  Dyson

  2021.06-2023.06

  (2 years)

  (2 years 1 month) Led global taskforce of 70+ trainers to optimise people productivity and efficiency for 4K employees across 19 markets by adopting formalised instructional design framework incorporating MSP and NPS experience metrics and commercial metrics (UPT, AUR and CVR) as training KPIs to improve performance and accountability.
• Yoga Instructor

  Yoga Movement

  2017.01-2022.04

  (5 years)

  (5 years 4 months)
• Regional Training Manager, APAC

  Dyson

  2020.02-2021.06

  (a year)

  (1 year 5 months) Directed APAC & China training initiatives, collaborating with market leaders to implement transformational projects to digital platforms.

Educational experience

• Singapore Management University

  Management, Marketing, Corporate communication

  2008.01-2012.01

  (4 years)

Certificates